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Real Stories, Real Power: A Year of Gratitude for East Texas Homes We’ve Had the Honor to Serve

Wed, 24 Dec 2025 17:15:17 GMT

By MALL Energy Home

Serving Longview, Tyler, Marshall, Shreveport, and surrounding East Texas communities

As the year comes to a close, we’ve been reflecting on what truly matters at MALL Energy Home.

Yes, we install standby generators.

Yes, we service and maintain them year after year.

But at the heart of everything we do are the people and families of East Texas who trust us to keep their homes powered when it matters most.

Over the past few years, we shared seven stories from real East Texas homeowners who experienced power outages and discovered firsthand what reliable backup power means. Taken together, these stories are more than testimonials. They are a reminder of why we do this work.

When Power Outages Become Personal

Power outages in East Texas are not just inconveniences. They happen during extreme heat, winter freezes, medical recoveries, family gatherings, and ordinary days when life still needs to go on.

Francine experienced a six-day outage during peak summer heat , yet her home stayed comfortable and fully powered. She even helped neighbors stay cool, something she would not have been able to do without her standby generator. For her, backup power was not about luxury. It was about peace of mind and community.

Real Stories from East Texas Homes Powered Through Outages: Francine

Jamye and Clint endured days of outages during intense heat as well. Their generator ran continuously, and what stood out most was knowing they could reach Kendall Archer directly during the outage for guidance. When the power returned, the MALL Energy Home team followed up to ensure everything was ready for the next storm. That ongoing care is part of the relationship, not an afterthought

Real Stories from East Texas Homes Powered Through Outages: Jamye & Clint

Reliability Isn’t a Feature. It’s a Requirement.

For David, reliability was critical. His wife’s health issues made power outages more than stressful. Before installing a generator, outages meant difficult decisions and hotel stays. After working with MALL Energy Home, outages became something his family barely noticed.

“We were barely aware of being down,” David shared. That is the kind of quiet reliability every homeowner deserves.

Real Stories from East Texas Homes Powered Through Outages: David

Mark, a homeowner in Kilgore, chose MALL Energy Home because he wanted things done correctly the first time. From proper sizing to professional installation across multiple trades, his experience reinforced a simple truth: standby generators are not something to cut corners on. When the power goes out and the generator turns on exactly as it should, that peace of mind is hard to put a price on.

Real Stories from East Texas Homes Powered Through Outages: Mark

Longview Roots and Long-Term Relationships

John moved to Longview to be closer to family and quickly learned how frequent power outages can be in East Texas. After installing a whole-house generator, storms that once disrupted life became non-events. On the very day his testimonial was filmed, another outage hit and his generator responded instantly.

For John, the process mattered just as much as the product. From site evaluation to installation to explanation, everything was handled as a turnkey solution. That attention to detail is what makes backup power feel effortless.

Real Stories from East Texas Homes Powered Through Outages: John

The Manning family has been part of the Longview community for nearly four decades. During the historic Texas snowstorm of 2021, they were without utility power for eight days. Their standby generator allowed them to live normally, sleep comfortably, and even help neighbors keep food cold.

They’ve trusted MALL Energy Home for over ten years, not just for installation, but for ongoing service and maintenance. That long-term relationship is something we value deeply.

Real Stories from East Texas Homes Powered Through Outages: The Manning's

Service When It Matters Most

Judy’s story reminds us that even the best systems sometimes need service. During a five-day outage, her generator unexpectedly shut down. Within two hours of calling MALL Energy Home, a technician arrived, diagnosed the issue, and restored power.

For Judy, recovering from surgery and unable to drive, that quick response meant independence and safety. It also reinforced that backup power is not just about equipment. It is about the people standing behind it.

Real Stories from East Texas Homes Powered Through Outages: Judy

What Our Customers Say Means Everything

When we read Google reviews from East Texas homeowners , we see the same themes repeated again and again:

Seamless installation
Honest guidance
Generators that run flawlessly during long outages
Service teams that answer the phone and show up

Homeowners describe running through outages lasting days without disruption, generators starting every time, and technicians who go the extra mile. Many say the same thing in different ways: “We should have done this years ago.”

Those words never get ol d.

Thank You, East Texas

This year-end reflection is our way of saying thank you.

Thank you to the families who trusted us with their homes.

Thank you to the homeowners who shared their stories.

Thank you to the East Texas community that continues to support a local company built on service, honesty, and reliability.

As we look ahead to the coming year, our commitment remains the same: to help East Texas homeowners stay powered, protected, and prepared, no matter what the weather brings.

From all of us at MALL Energy Home, we are truly grateful for the opportunity to serve you.

Life Without Power When You’re Not Home: What Happens If an Outage Hits While You’re Away in East Texas

Wed, 17 Dec 2025 16:06:20 GMT

Power outages in East Texas rarely come with much warning. A line of storms rolls through Gregg County, a transformer fails in Smith County, or heavy winds knock trees into power lines overnight. When you are home, an outage is inconvenient. When you are not home , it can turn into an expensive and stressful situation before you even realize what happened.

Whether you are traveling for work, visiting family, or taking a short vacation, an unexpected power outage can leave your East Texas home vulnerable in ways many homeowners do not consider.

Let’s walk through what really happens when the power goes out while no one is home, and how a standby generator helps protect your home automatically.

Refrigerators and Freezers Fail Quietly

One of the first things to suffer during a power outage is your refrigerator and freezer. This is especially costly for East Texas homeowners who stock up on groceries, store bulk meat, or keep game meat from deer season .

Without power:

Refrigerators begin warming within hours
Freezers can start thawing in as little as 12 to 24 hours
Hundreds or even thousands of dollars in food can be lost

If you are away for a weekend in Dallas or a week-long trip out of state, you may not discover the problem until it is far too late. By the time you return to Longview, Tyler, or Marshall, the damage is already done.

A standby generator keeps your refrigerator and freezer running automatically, even if you are not there to flip a switch.

HVAC Systems Shut Down in Texas Heat or Cold

East Texas weather is unpredictable. Summer heatwaves regularly push temperatures into the upper 90s and 100s , while winter storms can bring freezing temperatures and ice.

When the power goes out and your HVAC system shuts down:

Indoor temperatures rise rapidly in summer
Freezing conditions increase the risk of burst pipes in winter
Pets left inside the home can be placed in dangerous conditions

If you are away and unable to respond, the home simply sits without climate control. This can lead to costly repairs, water damage, and unsafe living conditions.

With a whole-home standby generator installed by MALL Energy Home, your heating and cooling systems continue running automatically during outages across East Texas .

Security Systems and Smart Homes Go Offline

Many East Texas homeowners rely on security systems, smart locks, cameras, and Wi-Fi connected devices to monitor their homes while away. Unfortunately, most of these systems fail when the power goes out.

Without backup power:

Security cameras shut down
Alarm systems may lose connection
Smart locks and garage doors stop responding
Wi-Fi routers go offline

This leaves your home unmonitored during storms and outages, exactly when break-ins and property damage are more likely.

A standby generator keeps your security system, internet, and monitoring devices online, even during extended power outages in Longview, Tyler, and surrounding areas.

Sump Pumps and Water Systems Stop Working

Homes across Northeast Texas often rely on sump pumps, well pumps, or electric water systems to prevent flooding and maintain water pressure.

During a power outage:

Sump pumps stop operating
Water can accumulate unnoticed
Flooding may occur without anyone home to intervene

By the time you return, water damage may already be severe.

A standby generator ensures these critical systems continue operating automatically, helping prevent expensive repairs and insurance claims.

You Rely on Neighbors or Luck

Many homeowners assume a neighbor will notice something is wrong. In reality, neighbors may also be without power, away from home, or unaware that anything has happened inside your house.

Relying on luck is not a plan, especially during severe East Texas storms that can knock power out for hours or days at a time.

A standby generator does not rely on neighbors, extension cords, or manual startup. It turns on automatically the moment the grid goes down.

How a Standby Generator Protects Your Home When You’re Away

A professionally installed standby generator from MALL Energy Home provides:

Automatic power restoration within seconds
Continuous operation for essential systems
Protection for food, HVAC, security, and water systems
Peace of mind whether you are home or hundreds of miles away

Serving Longview, Tyler, Marshall, Shreveport, and surrounding East Texas communities, our trusted team helps homeowners stay protected year-round, not just during storm season.

Protect Your East Texas Home Even When You’re Not There

Power outages do not wait for a convenient time. They happen during work trips, holidays, and vacations. The best protection is a standby generator that works automatically, even when you are not home to respond.

If you live in East Texas and want to protect your home from unexpected outages, MALL Energy Home is here to help.

Contact our local team today to schedule a free standby generator consultation and keep your home powered, protected, and prepared no matter where life takes you.

5 Common Objections to Buying a Generator and Why They Don’t Hold Up

Tue, 09 Dec 2025 22:53:02 GMT

When it comes to standby generators, most East Texas homeowners agree: having one brings peace of mind. But that doesn’t mean it’s an easy decision. At MALL Energy Home , we’ve heard every reason under the sun for putting off generator installation - and we’re here to help you make the best call for your home and family.

Here are 5 common objections we hear and the facts you should know before ruling out backup power.

1. “Generators Are Too Expensive” ��

Reality:

A professionally installed standby generator is a real home upgrade. In many markets, especially places prone to outages - a whole‑home generator can add 3% to 5% increased resale value to a house . That value comes not just from power backup, but from the “peace‑of‑mind” convenience buyers value: consistent electricity, protection from spoiled food or burst pipes, and a home that stays safe no matter the weather. For many homeowners, that increase, plus the everyday security a generator provides makes it far more than “just a luxury.”

2. “Power Outages Aren’t That Common” ⚡

Reality:

In East Texas, outages happen more often than people realize - and not just during major storms. From overloaded grids and downed trees to sudden equipment failures, a blackout can hit any time of year.

Even a short outage can disrupt your routine - spoiling groceries, disabling medical devices , shutting down your remote work setup , or creating safety issues for kids and seniors.

Standby generators turn on automatically within seconds , restoring power without you lifting a finger — no cords, no stress, no scramble.

3. “I’ll Just Use a Portable Generator” ��

Reality:

Portable generators might be fine for occasional camping or powering a few items — but they’re not a reliable long-term solution for home backup power.

They require manual setup, frequent refueling, and often can’t power HVAC systems, electric water heaters, or well pumps. Not to mention the carbon monoxide risks if used improperly.

A permanently installed standby generator, on the other hand:

Turns on automatically during an outage
Powers your entire home or selected circuits
Runs on natural gas or propane
Requires far less hands-on management

If you want true security, convenience, and comfort — standby is the way to go.

4. “I Don’t Have Time to Deal with It” ��

Reality:

That’s why we’re here. At MALL Energy Home , we handle the entire process from start to finish :

Site visit and needs assessment
Professional sizing and recommendations
Permits and coordination with your utility
Expert installation by licensed technicians
Ongoing maintenance and support

Your part? A quick call to get started. We’ll take it from there.

5. “My House Isn’t Big Enough to Need One” ��

Reality:

Standby generators aren’t just for big houses or luxury homes. They’re for any household that wants to stay safe, comfortable, and connected during a power loss .

We size each system specifically for your home — whether you want to back up the whole house or just the essentials (heat, fridge, lights, medical devices, etc.). No waste. No guesswork. Just reliable protection tailored to your needs.

Ready for Peace of Mind?

East Texas weather doesn’t give you a heads-up. Don’t wait until the next storm or outage leaves you scrambling.

Let MALL Energy Home help you choose and install the right generator for your home - and be ready for anything.

The Freezer Test: Could Your Game Meat Survive a Power Outage?

Wed, 26 Nov 2025 15:23:10 GMT

East Texas deer season is in full swing — and whether you’re storing venison, wild hog, or duck, your freezer is probably packed with hard-earned meat. But here’s a question not enough hunters ask:

What happens if the power goes out?

If your freezer loses power for even a few hours, your entire stash could start to thaw — and months of meat could be gone overnight. Let’s talk about how long frozen meat really lasts without power, the warning signs of spoilage, and how a backup generator can protect your wild game all season long.

How Long Will Meat Stay Frozen During an Outage?

According to the USDA :

A full freezer can keep food frozen for 48 hours if unopened.
A half-full freezer typically lasts about 24 hours without power.

But those numbers assume the door stays closed the entire time — and that the outage doesn’t drag on. In reality, rural East Texas outages can last longer, especially after ice storms, tornadoes, or high winds. Add in warm garage temperatures or an older appliance, and the thawing happens even faster.

Signs Your Game Meat Might Be Spoiled

If you’re not home when an outage hits, you might not even know how long your freezer was off. Here are a few signs to watch for:

Dripping or pooling water under the freezer
Off-putting odor when opening the door
Meat that’s soft to the touch or showing signs of freezer burn
Ice crystals melted and refrozen on packaging

You may also want to try the “coin trick” : Keep a cup of frozen water in your freezer with a coin on top. If the coin has sunk to the bottom after an outage, you know your freezer fully thawed — and food safety is questionable.

The Hidden Cost of Spoiled Meat

A single freezer load of venison, pork, or poultry could easily be worth hundreds or even thousands of dollars in meat. More than the money, though, is the time and effort spent hunting, processing, and preserving it. For many East Texans, that meat is part of their family’s food supply - not just a seasonal luxury.

Standby Generators: The Hunter’s Silent Partner

You can’t control when an outage happens. But you can control whether your freezer — and the food inside — stays protected.

A standby generator from MALL Energy Home :

Kicks on automatically within seconds of a power outage
Keeps your freezer, fridge, and other appliances powered
Runs on propane or natural gas — no need to refuel
Gives you peace of mind whether you’re in the woods or at home

We size your generator based on your exact needs , so it covers everything from freezers to heating and beyond.

Don’t Let an Outage Ruin a Season’s Worth of Meat

Hunters know the value of preparation. Don’t let a sudden storm or grid issue cost you your wild game. Whether you're in Longview, Tyler, Gladewater, or the back roads of East Texas, we’ve got your freezer (and your home) covered.

East Texas Holiday Hosting: Don’t Let an Outage Ruin Your Thanksgiving or Christmas

Mon, 24 Nov 2025 19:39:58 GMT

The holidays are supposed to be full of warmth, family, and food — not cold kitchens, dim dining rooms, and ruined dinners. But if you live in East Texas, you know that weather and power outages don’t always follow the traditional script.

Storms This Week - A Reminder

A line of thunderstorms moved through East Texas this week with gusty winds and heavy rainfall. These aren’t just “summer storms” anymore. Even in late October or early November we see grids stressed and outages pop up. Frequent rain and lightning can easily knock out feeders, damage service panels, or trigger local brownouts. If your home isn’t prepared, one of these storms could turn your holiday gathering into a scramble.
This week’s forecast is your cue to act now.

Holiday Hosting Scenarios Gone Wrong

Picture this: Thanksgiving dinner is underway, the oven’s humming, guests are laughing, the tree’s lit, and then — blackout . No heat, no lights, the fridge stops, the turkey’s stuck halfway done. Or imagine Christmas morning, stockings hung, coffee brewing, and suddenly the lights go out.

From spoiled food to cold rooms, equipment failures to lost moments, an outage can ruin the magic in minutes.

That’s why a standby generator isn’t just a nice‑to‑have. It’s the difference between the night going off without a hitch and you digging frozen casseroles by flashlight.

Why Winter Weather in East Texas Matters

Winter in East Texas doesn’t mean polar winters, but it does bring real risk. Here are some data points worth noting:

In Longview, TX the average December high is around 60 °F and the average low drops into the 36 °F.
Though snow is rare, the chance of precipitation (rain or mixed) in December is roughly 23% on a given day .
Homes get sealed up for cold snaps, heating systems strain, trees full of leaves drop – all stressors that increase outage potential.

The takeaway: snow and ice might be unusual, but cold, damp, stormy weather is anything but safe . Power disruptions in holidays and cold fronts happen more often than many expect.

Holiday Must‑Have: A Standby Generator

If you only do one thing this winter, let it be this: get backup power in place . A standby generator keeps your home’s heat, lights, refrigerator, and medical equipment running during blackouts. That means no scrambling in the dark, no spoiled food, and no frozen pipes.

At MALL Energy Home, we install Kohler and Briggs & Stratton standby generators sized to your exact needs. Let our local experts help you choose the right generator for your home—one that keeps your family safe and never leaves you in the dark.

What a Generator Gives You

Keep the oven cooking, no matter what.
Keep guests warm and lights bright.
Preserve perishables and leftovers.
Maintain WiFi, security systems, refrigerators.
Protect aging parents, pets, and special medical gear.

Your Winter Hospitality Prep Checklist

Schedule a generator consultation now . Don’t wait for the rush.
Inspect your gutters, roof, and eaves. Even a light freeze or ice build‑up around sagging eaves can cause leaks or bigger damage. If you need local help, consider Clean Cut Roofing for roof repairs and Jack’s Gutters to clear leaves and debris.
Replace batteries in detectors and CO alarms—you don’t want that chirp at 3 a.m. Many homeowners ignore the alarm, remove the detector and never put it back up. Cold weather tightens homes and increases use of gas heat and fireplaces, so accidental CO buildup is a very real risk.
Stock your emergency kit: flashlights, extra batteries, bottled water, non‑perishable food, blankets. Don’t forget prescriptions, backup chargers. And if a storm is coming — hit the grocery store early.
If you have a fireplace, stock firewood now. East Texas companies like P&L Tree Services deliver seasoned firewood to Kilgore, Gladewater, Longview and beyond.
Check your smart thermostat settings, or install one. Smart systems adapt to temp changes and can lower the heat when you’re away to help prevent frozen pipes.
Re‑assess generator sizing: Are you covered? Many new or growing families underestimate their needs.

8. Make your hosting plan — if the lights go out, are you covered? From turkey to tree, generator power keeps your plans on track.

Don’t let a storm, blackout, or freeze interrupt your holiday hosting or family time. With one call to MALL Energy Home , you can be ready. We serve Longview, Tyler, Shreveport and the entire East Texas region. We’ll walk you through your options, inspect your home, and give you a no‑pressure quote before the next front rolls in.

Winter Storm Power Prep: 7 Things Every East Texas Home Needs Before the First Freeze

Wed, 05 Nov 2025 20:07:35 GMT

When most people in East Texas think about winter, they picture mild cold snaps, woodsy deer blinds, and cozy nights. But as we’ve seen in recent years, a single unexpected freeze can leave neighborhoods in the dark — or worse, without heat, plumbing, or safe shelter.

From burst pipes to frozen HVAC systems , winter storms don’t have to be extreme to cause major disruptions. So before the temps drop below freezing, now’s the time to prep your home for safety, comfort, and peace of mind.

Here are 7 must-haves for East Texas homeowners before the first freeze hits.

1. A Reliable Standby Generator

If you only do one thing this winter, let it be this: get backup power in place. A standby generator keeps your home’s heat, lights, refrigerator, and medical equipment running during blackouts. That means no scrambling in the dark, no spoiled food, and no frozen pipes.

At MALL Energy Home, we install Kohler and Briggs & Stratton standby generators sized to your exact needs. Let our local experts help you choose the right generator for your home - one that keeps your family safe and never leaves you in the dark.

2. Pipe Insulation for Exposed Plumbing

Frozen pipes are one of the most common (and expensive) winter issues in East Texas. Simple foam pipe insulation can make a huge difference — especially for outdoor spigots, crawl spaces, and garage plumbing.

Pro tip: Don’t forget your well pump or irrigation system , if you have one.

3. A Stocked Emergency Supply Kit

Keep flashlights, extra batteries, bottled water, non-perishable food, and blankets in an easy-to-reach spot. If you have young kids or seniors in the house, include prescription meds and backup chargers for medical devices.

If a storm is on the way, try to hit the grocery store early - shelves clear out fast when severe weather is in the forecast, and you don’t want to be caught without essentials.

4. Thermostat Set to "Smart" & Fire Up That Fireplace

Smart thermostats like Nest or Ecobee help you keep the house warm — and save money — by adapting to the weather and your schedule. Some can even automatically lower temps to prevent frozen pipes when you're away.

And if you’ve got a fireplace, don’t forget to stock up on firewood.

Companies like P&L Tree Services deliver seasoned firewood right to your doorstep in Kilgore, Gladewater, Longview, and all across East Texas — making it easy to stay cozy when the grid goes down.

5. Roof and Gutter Checkup

Even a light freeze can cause ice to build up around clogged gutters or sagging eaves. Clear out fall leaves now and repair any roof damage before snow or sleet hits. Left unchecked, trapped moisture can lead to leaks, mold, and even structural damage as temperatures drop.

Need a hand?
Clean Cut Roofing is a trusted local option for roof inspections and repairs in East Texas, and Jack’s Gutters can help clear out debris before it turns into an ice dam disaster. Taking care of these simple tasks now can save you thousands in repair bills down the road .

6. Carbon Monoxide Detectors

With more people using gas heat, fireplaces, or portable heaters , carbon monoxide safety is a winter must. Make sure your detectors are working, and add extras in sleeping areas if needed.

It’s easy to overlook them—especially when those alarms start chirping in the middle of the night because of low batteries. Many homeowners take them down to get a good night’s sleep and never put them back up. Unfortunately, that’s when tragedy can strike.

Cold weather increases the risk of carbon monoxide buildup because homes are sealed tight to conserve heat, and heating systems, fireplaces, and generators all burn fuel that produces the gas. Without proper ventilation or working detectors, CO can silently accumulate indoors.

A quick battery change and test this season could literally save a life.

7. A Power Loss Plan for Pets, Parents, and Perishables

Outages don’t just affect your comfort — they put pets, aging parents, and frozen foods at risk. Have a plan in place now: backup heat source, safe shelter options, and access to generator power that can keep the essentials running.

For more on how standby power supports senior safety and provides peace of mind, check out our blog post “ Peace of Mind for Aging Parents: Why a Standby Generator Matters for Senior Safety in East Texas. ”

Final Thought: Winter Is Unpredictable. Be Prepared.

We never know what kind of winter East Texas will get, but preparedness is everything . The difference between staying warm and being left in the cold often comes down to a single decision: whether or not your home is power-ready .

If you’re ready to protect your family from the next freeze, book a generator consultation today with MALL Energy Home. We’ll walk you through your options, inspect your home, and provide a no-pressure quote - all before the next cold front arrives.

Click on the link below to get in contact with one of our local experts today.

Hurricane Melissa: A Late-October Reminder That East Texas Must Be Ready

Mon, 27 Oct 2025 16:18:41 GMT

When most people think about hurricane season, they imagine August or September storms churning across the Gulf. But Hurricane Melissa —now a Category 5 storm in the Caribbean , is a powerful reminder that the season doesn’t end when the calendar flips to fall. Even late October can bring tropical moisture, heavy rain, and ripple effects felt far beyond the coast.

As East Texas residents watched the news this week, many were surprised by Melissa’s strength and timing. It serves as the perfect cue to review your home’s readiness for late-season weather and potential power disruptions.

What’s Happening with Hurricane Melissa

According to the National Hurricane Center, Hurricane Melissa intensified rapidly , reaching sustained winds near 160 mph as it moved through the Caribbean. Jamaica, Haiti, and Cuba braced for catastrophic flooding, landslides, and widespread power loss as Melissa approached.

While Melissa isn’t forecast to make landfall in Texas, its outer rain bands and moisture could still influence Gulf weather patterns , bringing humidity, rain, or even isolated storms to parts of East Texas. And as we’ve seen before, powerful tropical systems, even hundreds of miles away, can strain the grid or trigger severe-weather outbreaks in our region.

Late-Season Hurricanes Are More Common Than You Think

The Atlantic hurricane season officially runs through November 30 , and recent years have shown how active the tail end of the season can be. Warmer ocean temperatures and persistent Gulf moisture make October a month when hurricanes can still intensify quickly.

For East Texas homeowners, that means one thing: storm season isn’t over yet . Even if Melissa never crosses into the Gulf, its timing reminds us that our area remains vulnerable to strong winds, tornado spin-ups, and grid instability through the end of fall.

How East Texas Could Feel the Effects

Even without direct impact, tropical systems can bring:

Heavy rain and flash-flood potential as moisture spreads inland.
Gusty winds that bring down limbs or power lines.
Isolated tornadoes embedded in rain bands.
Grid stress from regional demand surges or storm damage elsewhere in the system.

It doesn’t take a hurricane landfall to leave parts of East Texas in the dark. A quick line of storms, like those we saw last weekend, can knock out power to hundreds or thousands of homes.

Why Now Is the Time to Prepare

When the next storm rolls through, you don’t want to be searching for flashlights or worrying about a refrigerator full of food. A professionally installed standby generator from MALL Energy Home ensures that your home’s essentials stay powered automatically:

Electricity for medical equipment and refrigeration
Heating or air conditioning to keep the home safe for seniors and kids
Lighting and Wi-Fi so you can stay connected and informed
Security systems and well pumps that operate even during outages

Unlike portable units, standby generators turn on automatically within seconds and can power your entire home for days—running on clean, steady natural gas or propane.

Local Expertise You Can Count On

For more than a decade, MALL Energy Home has helped homeowners across Longview, Tyler, Shreveport, and all of East Texas safeguard their homes from power loss. We specialize in Kohler and Briggs & Stratton standby generators—brands known for reliability, quiet operation, and long lifespan.

Our team handles everything from professional installation to ongoing maintenance, so you’re protected before the next storm makes headlines.

Reach out to us today to speak to one of our experts and set up a free home consultation.

A Soaker at Last: Saturday Night’s Storms Brought Needed Rain — and Spotty Outages — to the Longview Area

Mon, 20 Oct 2025 14:48:33 GMT

East Texas finally picked up a much-needed dose of rain on Saturday night, October 18 , as a cold front pushed through with scattered storms. Local forecasters had flagged the day as a First Alert Weather Day , calling for gusty winds, hail, and downpours into the evening - and that’s exactly what many neighborhoods experienced.

What We Saw Locally on Saturday Night

Storms on the radar : KLTV’s weather team tracked thunderstorms building through the afternoon and evening, with the primary risks being strong winds and pockets of heavy rain.
Outages in nearby co-op territory:
Upshur Rural Electric Cooperative (URECC) reported weather-related outages across its service territory Saturday night and posted follow-ups for specific communities — including East Mountain late Saturday and Diana/Harleton on Sunday morning as restoration continued.
Deep East Texas Electric Cooperative logged ~550 outages at 10 pm Saturday, noting crews were working to restore power quickly.
Warnings nearby: Rusk County Emergency Management relayed an NWS Severe Thunderstorm Warning around prime time Saturday evening, covering portions of Rusk and Panola Counties — a good snapshot of how fast conditions shifted across the region.

Bottom line: The rain arrived (finally), and while many made it through with lights on, pockets of East Texas did lose power as storms rolled through.

Why the Rain Mattered: It’s Been Dry

If you’ve felt like the lawn has been crunchier than usual — you’re not wrong. Drought and abnormally dry conditions have been expanding across Texas in October, with multiple East/Southeast Texas counties issuing burn bans and drought indicators trending higher.

Even the NWS Longview daily climate summaries show a lean October rainfall tally so far — another sign that soils and vegetation were primed to soak up this weekend’s showers.

What This Means for Homeowners

Did you miss church Sunday morning because your alarm didn’t go off after the power blinked out overnight? You weren’t alone. Even a short outage can throw off an entire morning — and for some families, it can mean much more than a late start.

Outages can happen even in “routine” storms. Saturday was a good reminder that it doesn’t take a hurricane to knock out power in scattered pockets.
Connectivity is everything. If you work from home, have kids doing online schoolwork, or rely on internet-connected devices, a brief outage can still be a big disruption.

Comfort and safety matter. Keeping A/C or heat , lighting , and refrigeration running makes storms easier to ride out — especially for seniors or anyone with home-based medical equipment .

How MALL Energy Home Prepares You for the Next One

MALL Energy Home installs and services standby generators from Kohler and Briggs & Stratton across Longview, Tyler, and the greater East Texas area . A professionally installed standby generator:

Starts automatically within seconds of an outage
Runs on natural gas or propane — no refueling hassle
Powers essentials or your whole home (including HVAC, Wi-Fi, medical devices, and kitchen)
Is backed by local experts who know East Texas weather and utility grids

We also offer maintenance plans to keep your system ready before the next front, pop-up thunderstorm, or fall severe-weather day.

Let’s design a generator solution that fits your home and budget — from essential circuits to full-home coverage.

Want to Learn More About Protecting Your Home?

If Saturday’s storms got you thinking about how to better prepare, we’ve put together a few helpful resources:

Power Outages by Season in East Texas — Learn when outages are most likely to hit and how to plan ahead.
The Ultimate Guide to Choosing the Right Standby Generator for Your East Texas Home — Find out which size and fuel type is best for your household.
Why Regular Generator Maintenance Saves You Money in the Long Run — Discover how consistent upkeep ensures reliability and extends your generator’s lifespan.

Each of these articles dives deeper into topics that help East Texas homeowners stay powered, comfortable, and prepared year-round.

Head on over to our blog page for many more helpful articles on standby power, local weather prep, and home protection tips for East Texas families - or reach out to us today to speak with one of our local specialists about keeping your home ready for the next storm.

Peace of Mind for Aging Parents: Why a Standby Generator Matters for Senior Safety in East Texas

Fri, 10 Oct 2025 15:13:45 GMT

Caring for aging parents means doing everything you can to keep them safe, comfortable, and worry-free, especially during East Texas’ unpredictable weather. Between intense summer heat, spring storms, and winter freezes, local power outages can strike without warning and last for hours or even days.

For elderly residents, losing power isn’t just inconvenient, it can be dangerous. From medical devices that rely on steady electricity to the need for consistent indoor temperatures , a standby generator can make all the difference in protecting your loved ones’ safety and peace of mind.

The Risks of Power Outages for Seniors

When the lights go out, most of us reach for a flashlight. For seniors, though, a power outage can quickly become a serious health concern.

Medical Equipment: Devices like oxygen concentrators, CPAP machines, and powered mobility aids all require electricity. Even short interruptions can put health and safety at risk.
Temperature Sensitivity: Seniors are more vulnerable to extreme heat and cold. Without A/C or heat, indoor temperatures in East Texas homes can become unsafe within hours.
Limited Mobility: Navigating a dark home increases the risk of falls or injuries, especially for those with limited balance or movement.
Communication Barriers: No power means no phone chargers or internet access, making it difficult for seniors to reach family or emergency services.

A reliable backup power source ensures that your parents remain safe and comfortable until utility power is restored.

Why a Standby Generator Is the Smart Choice

Portable generators may seem like a quick fix, but they require manual setup, refueling, and safe ventilation, all of which can be challenging or unsafe for seniors to manage alone.

A standby generator , on the other hand:

Starts automatically within seconds of an outage.
Runs on natural gas or propane , eliminating the need for refueling.
Provides full-home coverage , keeping critical systems like HVAC, lighting, and refrigerators running.
Offers seamless comfort, no loud startup noise, no tangled cords, no manual switches.

It’s simple peace of mind: when the power goes out, your parents won’t have to lift a finger.

East Texas Weather Makes Backup Power Essential

East Texas homeowners know that outages can happen any time of year:

Spring storms bring lightning and downed power lines.
Summer heat strains the grid and causes rolling blackouts.
Fall tornadoes sweep through the Piney Woods region.
Winter freezes can leave families without power for days.

With a standby generator, you can rest easy knowing your parents are protected no matter what the season brings.

Protecting Health and Independence

For many families, keeping elderly parents in their own homes is a top priority. A standby generator helps make that possible by providing:

Continuous power for medical and mobility devices
Reliable heating and cooling to maintain healthy indoor conditions
Lighting and security systems that prevent accidents and promote safety
Uninterrupted communication with family and caregivers

When the power stays on, your parents stay safe, independent, and connected.

Why Families Across East Texas Trust MALL Energy Home

MALL Energy Home has been serving Longview, Tyler, Shreveport , and the surrounding areas for over 14 years. We specialize in Kohler and Briggs & Stratton standby generators, brands known for their reliability, quiet performance, and long lifespan.

Our expert team provides:

Professional installation tailored to your home’s needs
Regular maintenance to ensure lasting performance
Local service you can trust when your family needs it most

We don’t just install generators, we help protect the people who matter most.

Help Keep Your Loved Ones Safe

A standby generator is more than a backup power source—it’s a safeguard for your parents’ comfort, health, and peace of mind. Don’t wait for the next storm to strike.

If your parents live in East Texas, now is the time to make sure they’re protected. Let the experts at MALL Energy Home guide you through the best standby generator options for their home.

Generators and Remote Work: Staying Productive When the Power Goes Out in East Texas

Thu, 25 Sep 2025 18:09:45 GMT

Working from home has become a way of life for many East Texans. Whether you’re running a small business, logging in for a corporate role, or managing online classes, your home office depends on one thing above all else - reliable power . Unfortunately, East Texas is no stranger to sudden outages. Between spring storms, summer heat, and fall tornado season, power interruptions are common and can last for hours or even days.

That’s where a standby generator comes in. With the right system, your home office (and your peace of mind) stay powered—no matter what’s happening outside.

Why Power Reliability Matters for Remote Work

Remote work isn’t just about convenience anymore—it’s often tied directly to your livelihood. Here’s what’s at risk during an outage in East Texas:

Missed Meetings: Dropped Zoom calls or Teams meetings can mean lost opportunities.
Lost Work Hours: Even a few hours offline can set back projects or deadlines.
Connectivity Issues: No power often means no Wi-Fi, leaving you completely disconnected.
Data Loss: Sudden shutdowns put important files and work progress at risk.

For many homeowners, the cost of a missed workday is far greater than the cost of protecting against outages.

How Standby Generators Keep You Online

Unlike portable generators, a professionally installed standby generator powers on automatically when the grid goes down. Within seconds, your home office is back up and running—along with the rest of your home’s essentials.

For remote workers in East Texas, that means:

Uninterrupted Internet & Wi-Fi – keep video calls and file sharing smooth.
Powered Devices – laptops, desktops, and phone chargers stay online.
Climate Control – keep the A/C or heat running so you’re not working in discomfort.

Lighting & Security – no fumbling in the dark, and your home stays safe.

The East Texas Factor: Why Outages Are So Common

Living in East Texas means living with unpredictable weather and a strained power grid. Local homeowners know how often outages strike, especially during:

Spring thunderstorms that bring downed lines.
Summer heat waves that overload the grid.
Spring & Fall tornado season with high winds and severe weather.
Occasional winter ice storms that cut power for days.

For remote workers, these aren’t just inconveniences—they’re potential income disruptions.

Choosing the Right Generator for Your Home Office

Not all generators are created equal. When choosing one to protect your work life, consider:

Sizing: Make sure it covers not only your office but also essentials like HVAC and kitchen appliances.
Fuel Source: Propane and natural gas are the most common in East Texas.

Professional Installation: A standby generator should be installed by local experts who understand both your home’s energy system and East Texas power challenges.

Why East Texas Remote Workers Trust MALL Energy Home

At MALL Energy Home , we’ve been helping East Texans protect their homes and businesses from outages for over a decade. Our team specializes in Kohler and Briggs & Stratton standby generators, offering professional installation and long-term maintenance plans to keep you covered.

Whether you live in Longview, Tyler, Shreveport, or anywhere across Northeast Texas, we know the local power challenges—and we’re here to help you work without worry.

Stay Online, Stay Productive

Remote work offers freedom, but it also depends on stability. Don’t let a sudden outage cut into your livelihood. With a reliable standby generator, your home office stays powered, your internet stays connected, and your productivity never misses a beat.

�� Ready to protect your home office from East Texas outages? Contact MALL Energy Home today to schedule a free consultation and discover the best standby generator for your needs.

East Texas Fall Tornado Season: Protecting Your Home and Family with Reliable Backup Power

Thu, 18 Sep 2025 20:11:18 GMT

East Texas is a place of tall piney woods, rolling hills, and beautiful lakes. But alongside the natural beauty comes a serious reality — severe weather. Tornadoes are part of life here, and what many people don’t realize is that East Texas doesn’t just have one tornado season. We actually face two peaks each year : a strong spring season and a smaller but still dangerous fall season.

For homeowners, that means preparing your home isn’t a once-a-year task — it’s a year-round necessity. And one of the best ways to protect your family is with reliable backup power.

When Tornado Seasons Strike in East Texas

Recent Tornado Events in East Texas

Here are a few examples that show tornadoes can strike in both spring and fall:

November 4, 2022 – A late-season outbreak produced several destructive tornadoes across Northeast Texas, including an EF4 near Caviness. Many homes were damaged, power lines destroyed, and families left without electricity for days.
May 23, 2024 – A major spring outbreak impacted large parts of Texas, with East Texas reporting multiple tornadoes and widespread outages.

Climatology reports from the National Weather Service also confirm the pattern: spring is the most active tornado period, but October and November bring a smaller yet noticeable uptick in activity across Deep East Texas counties.

Why Fall Tornadoes Are Risky and Often Overlooked

Less awareness: Families don’t always prepare for severe weather in the fall, leading to surprise outages.
Fast-forming storms: Cold fronts and Gulf moisture can combine quickly, sometimes giving less warning.

Infrastructure strain: Downed trees in our piney woods often take power lines with them, making outages widespread.

How Standby Generators Protect East Texas Families

During tornadoes and severe storms, power outages can last hours — or even days. A standby generator makes sure your home isn’t left in the dark.

Automatic protection: Turns on within seconds of an outage, no need to step outside in dangerous conditions.
Keeps your family safe and comfortable: Runs heating or cooling systems during sudden temperature swings.
Protects your food supply: Keeps refrigerators and freezers cold.
Keeps you connected: Powers Wi-Fi, lighting, and security systems, so you can stay informed and secure.

Supports medical needs: Ensures critical equipment remains powered for vulnerable family members.

Why Preparation Matters Now

The piney woods and lakes of East Texas make it a beautiful place to live, but our weather keeps us on our toes. With two tornado seasons each year , families can’t afford to assume power outages are only a spring problem. A standby generator offers safety, stability, and peace of mind year-round.

�� Contact MALL Energy Home today to schedule your free consultation and learn how a standby generator can keep your East Texas home safe and powered — no matter the season.

Fall Power Outages: Why Autumn Isn’t Always a “Safe” Season in Texas

Tue, 09 Sep 2025 16:14:08 GMT

When most homeowners think about power outages in Texas, summer heatwaves and winter storms usually come to mind. But autumn isn’t always the “safe” season many people assume it to be. From sudden weather swings to increased demand on the grid, fall can bring its own set of challenges - and that means preparing your home for outages is just as important now as it is during summer and winter.

The Myth of a “Safe Season”

It’s easy to think of fall as a calm period between extremes. After all, the scorching summer heat is behind us, and the freezing temperatures of winter haven’t arrived yet. However, Texas weather is notoriously unpredictable. Autumn can bring:

Severe thunderstorms and high winds that knock out power lines.
Tornadoes and flash flooding in parts of the state.
Sudden temperature drops that put stress on heating systems.

These conditions can catch families off guard if they’re unprepared.

Why the Grid Still Struggles in Fall

Even without extreme heat or cold, the Texas grid doesn’t always get a break in the fall. Factors that increase the chance of outages include:

Maintenance season: Utility companies often take generators offline in fall for repairs, which reduces capacity.
Unexpected storms: Tropical systems can still form in September and October, adding strain.
Energy demand shifts: Cooler mornings and warmer afternoons mean HVAC systems still cycle heavily.

The result? Power reliability can be shaky when you least expect it.

Why a Standby Generator Makes Sense Year-Round

A standby generator isn’t just for “big” storms or obvious weather extremes. It’s protection that works every season, including autumn. With a standby generator, you can:

Keep your HVAC system running to manage Texas’s wild temperature swings.
Protect your food supply when outages strike after unexpected storms.
Maintain critical medical equipment and security systems.

Stay comfortable and connected when neighbors are left in the dark.

The Cost of Complacency

Assuming fall is a safe season can leave homeowners vulnerable. Even short outages can lead to spoiled food, disrupted schedules, and unnecessary expenses. Worse, unexpected outages during a fall storm can cause safety concerns, especially for families with children or older adults.

Prepare Before Winter Arrives

Autumn is actually one of the best times to install a standby generator. Demand tends to rise heading into winter, and waiting too long could mean installation delays. Taking action in the fall ensures your home is ready not only for surprise outages now, but also for the harsh conditions winter will bring.

Don’t be fooled by the idea that fall is a “safe” season. Texas weather is unpredictable, and the grid remains under pressure year-round. A standby generator offers peace of mind, comfort, and safety - no matter when the lights go out.

�� Contact MALL Energy Home today to schedule your free consultation and discover the right generator for your East Texas home.

Hurricane Season in Texas: Why Standby Generators Are a Must-Have

Thu, 28 Aug 2025 16:33:25 GMT

When most Texans think about hurricane season, they picture the Gulf Coast. But here in East Texas, the effects are still felt - even if the storm doesn’t make direct landfall in our region. From widespread grid strain to days-long power outages, hurricane season (June through November) creates real challenges for homeowners across the state.

The good news? With a standby generator, your family doesn’t have to face those challenges unprepared.

Texas Hurricane Season at a Glance

Hurricane season officially runs from June 1 to November 30, with peak activity between August and October. While East Texas isn’t usually in the direct path of hurricanes, storms that slam into the Gulf Coast ripple across the entire state.

Transmission lines and substations can become overloaded, leading to power interruptions that stretch far beyond the coast. Add in summer’s extreme heat, and it’s no surprise that power outages are common during these months.

Why East Texas Isn’t Immune

It’s a common misconception that because East Texas is inland, hurricane-related outages aren’t a concern. The truth is that our communities rely on the same power infrastructure that feeds the coast and surrounding areas. When the grid is strained, East Texas homes can go dark too.

In fact, recent years have shown that even “weaker” tropical storms can knock out power to thousands of homes far from where the storm makes landfall.

The Role of Standby Generators During Hurricane Season

Standby generators are designed to provide seamless protection. Unlike portable units, they turn on automatically within seconds of an outage and keep running for as long as you need them.

A properly sized standby generator can:

Keep your A/C running during sweltering heat.
Protect your food supply by powering refrigerators and freezers.
Keep essential medical equipment online.
Ensure Wi-Fi, lights, and security systems stay connected.

When the grid is unreliable, your generator becomes the backbone of your household.

Home Sweet Powered Home - Safety, Comfort, and Security

Standby generators don’t just keep the lights on - they keep your home safe and comfortable.

Comfort: Maintain cooling and air circulation during dangerous heat.
Safety: Avoid the risks that come with using portable units, like carbon monoxide poisoning.

Security: Keep your alarm systems and cameras powered when outages leave neighborhoods vulnerable.

Financial Protection That Adds Up

Outages can cost homeowners more than just inconvenience. Spoiled groceries, damaged electronics, and hotel stays add up quickly. Investing in a standby generator protects you against those repeat expenses year after year - while also adding long-term value to your home.

Why Now is the Right Time to Act

The heart of hurricane season is already here. Generator demand spikes during storm season, which means installation schedules fill quickly. Planning ahead ensures your family is protected before the next major storm disrupts the grid.

Even if hurricanes never make landfall in East Texas, the reality is clear: we all feel the strain of storm season. A standby generator offers peace of mind, year-round protection, and the confidence that your home will stay safe and comfortable no matter what happens to the power grid.

Don’t wait until the next storm is on the radar. Contact MALL Energy Home today to schedule your free consultation and find the right generator for your home.

Power Outages by Season in East Texas - When You're Most at Risk

Tue, 19 Aug 2025 16:19:34 GMT

East Texas homeowners know one thing for sure: the weather doesn’t always play nice. From spring thunderstorms to scorching summer heat , hurricane remnants in the fall, and winter freezes , every season brings its own challenges — and its own risk of power outages.

When the lights go out, life can come to a standstill. But with a standby generator installation in East Texas , your home keeps running no matter what the season throws at you.

Spring Storms: High Winds and Lightning Strikes

Spring in East Texas often brings severe thunderstorms and even tornado activity. High winds can knock down power lines, while lightning strikes can damage transformers and cause widespread outages. Storm debris like falling branches also increases the risk of interruptions to service.

Risks: Sudden blackouts, damaged appliances from power surges, food spoilage, and loss of internet or phone service at critical times. Many families are caught off guard during these sudden spring storms, when outages can happen with little warning.
Generator Solution: A standby generator automatically restores power in seconds, keeping your home secure and comfortable. Lights stay on, refrigerators and freezers protect your food, and security systems and medical equipment continue operating without interruption.

Summer Heat Waves: Grid Overload

When East Texas temperatures soar, so does energy demand. Air conditioning units running nonstop put heavy strain on the Texas power grid, often leading to rolling blackouts or brownouts . Transformers can overheat, and in some neighborhoods, the grid simply can’t keep up with demand.

Risks: Homes without A/C quickly become uncomfortable and even dangerous in the summer heat — especially for children, pets, and elderly family members. Food in refrigerators and freezers can spoil within hours, leading to wasted groceries and unexpected expenses. Extended outages can also disrupt work-from-home setups, leaving families without internet and power during critical hours.
Generator Solution: A standby generator instantly powers your A/C, refrigerators, freezers, and essential appliances, keeping your home safe and livable through the hottest months. Beyond comfort, it provides peace of mind , ensuring your family stays cool, your food supply stays protected, and your daily routine continues without disruption.

Fall Hurricanes and Tropical Storms

While most hurricanes make landfall on the Gulf Coast, their remnants often travel into East Texas , bringing flooding rains, high winds, and widespread outages. Even a weakened storm system can knock down power lines, flood roads, and leave neighborhoods without electricity for days.

Risks: Flooded basements and water damage when sump pumps fail, spoiled food from extended blackouts, and homes left dark and unsafe at night.
Generator Solution: A standby generator keeps sump pumps working to protect your home from water damage, powers lights to keep your family safe, and runs essential appliances until utility power is restored.

Winter Freezes: Ice and Power Grid Strain

East Texans will never forget the February 2021 winter storm (Uri) , which left millions without power for days. Ice accumulation and freezing temperatures can cripple the grid and damage infrastructure.

Risks: Loss of heat, frozen pipes, medical equipment failure.
Generator Solution: Runs furnaces, space heaters, and medical devices, keeping your home safe during dangerous cold snaps.

How Generators Work

If you’ve ever wondered what actually happens when the power goes out and your generator kicks on, here’s a quick explainer:

Don’t Wait Until the Next Season Hits

The truth is, power outages aren’t a matter of if but when . Every season in East Texas brings its own risks, and the best time to prepare is before the storms, heat waves, or freezes arrive.

Protect your home, your comfort, and your family year-round. Call MALL Energy Home today to schedule your standby generator installation in East Texas .

How a Standby Generator Helps You Host Without Worry This Labor Day in East Texas

Fri, 08 Aug 2025 15:59:38 GMT

Labor Day weekend in East Texas means backyard barbecues, college football, and enjoying time with friends and family before fall officially arrives. But nothing can spoil the holiday faster than an unexpected power outage. Whether it’s a summer storm, high winds, or grid overload from the late-summer heat, losing power in the middle of your gathering is more common than many homeowners realize.

A standby generator installation in East Texas ensures your Labor Day celebration keeps running smoothly - no matter what happens with the weather or the grid.

Keep the Party Going - No Matter the Weather

If the power goes out, a standby generator automatically starts within seconds. The lights stay on, music keeps playing, and your grill or smoker stays hot if it’s electric. You won’t have to scramble for candles or send guests home early.

Protect the Food You’ve Prepared

For many, Labor Day weekend means stocking the fridge and freezer with brisket, ribs, chicken, sides, and desserts. With backup power for parties , your food stays safe, fresh, and ready to serve — even if the neighborhood goes dark.

Keep Guests Cool and Comfortable

Late-summer heat in East Texas can still be intense. Without power, air conditioning can’t keep up. Your standby generator keeps the A/C running so your guests can relax indoors or step into a cool retreat after spending time outside.

Power for More Than Just the Kitchen

Generators also keep ceiling fans spinning on the porch, outdoor lights glowing as the sun sets, and TVs on so everyone can catch the big college football game. That’s true holiday outage backup power you can count on.

Why Plan Now?

Labor Day is September 1 this year, and generator installation schedules can fill quickly. Waiting until the last minute could mean missing your chance to enjoy reliable backup power before your big weekend.

Make This Labor Day One to Remember - for the Right Reasons.

Don’t risk your celebration being cut short. Contact MALL Energy Home today for standby generator installation in East Texas so you can host your Labor Day gathering without worry.

Why You Shouldn't Wait Until Fall to Install a Generator in Texas

Mon, 28 Jul 2025 18:20:45 GMT

If you live in East Texas, you already know: our weather doesn’t wait for convenience—and neither should you.

While many homeowners in Longview, Tyler, and surrounding areas think fall is the “ideal” time to start thinking about backup power, the reality is that waiting could leave your home vulnerable to some of the most disruptive weather of the year.

Here’s why you should consider installing your standby generator now - not later.

1. Late Summer Is Peak Outage Season in East Texas

Although fall brings its own storm systems, August and September often deliver extreme heat and severe thunderstorms that can overload the power grid.

Hurricane season also peaks during this window. And while we’re inland, storms from the Gulf often push into East Texas, knocking out power across Longview, Marshall, Shreveport, and more.

Waiting until fall may mean you miss your window entirely.

2. Installations Take Time—And So Does Permitting

A professional standby generator installation isn’t an overnight process. It includes:

Site inspection and sizing
Permits and utility coordination
Concrete pad pouring (if needed)
Full install and transfer switch hookup
Final inspections and startup

In busy seasons, waitlists grow fast. If you wait until fall to start the process, your system may not be operational until well into winter —or even later.

3. Inventory Runs Tight

Standby generators, especially trusted brands like Briggs & Stratton and Kohler , can move quickly in Texas markets.

Once temperatures spike or a major storm hits, many suppliers sell out or experience backlogs. That means even if you're ready, the unit you need might not be.

At MALL Energy Home , we stock popular whole-home models right here in East Texas, but availability can change fast.

4. Protect Your Summer Comfort

July and August in East Texas routinely see triple-digit temperatures. Power loss during this time isn’t just inconvenient—it’s dangerous.

Without A/C, your home can heat up fast. Food spoils, appliances fail, and heat-sensitive family members are at serious risk.

The best time to install your generator is when you don’t need it yet— not during an emergency.

5. Your Schedule Is More Flexible Now

Once school starts, schedules tighten. Holidays sneak up. By the time you remember you wanted backup power, the weather may already be turning cold.

Summer is the perfect time to check this major item off your home preparedness list, before things get hectic.

Why East Texas Homeowners Choose MALL Energy Home

We’re local. We know this region—and we only serve this region.

With over a decade in business and decades of combined experience among our team, we’ve helped hundreds of families across Longview, Tyler, Marshall, Shreveport , and beyond power their homes safely and reliably.

We offer:

Free, no-pressure consultations
Expert sizing and installation
Service and support long after the sale

24/7 emergency repairs and maintenance plans

Don’t Wait for the Storm. Be Ready Now.

If you’re considering standby power for your home, the worst thing you can do is wait too long.

Contact MALL Energy Home today and let our team guide you through your options. We'll size your generator properly, install it professionally, and make sure you're protected— before the next outage hits.

�� Call today or request your free consultation now!

The Real Cost of Power Outages in Texas Homes (And How to Avoid Them)

Fri, 18 Jul 2025 15:50:27 GMT

When the power goes out, most people think of the inconvenience. No lights. No TV. No Wi-Fi. But for homeowners in Longview, Tyler, Shreveport, and surrounding East Texas towns, the real cost of a power outage often goes much deeper.

Between the extreme heat, spring storms, and aging infrastructure, Texas homes are vulnerable to outages that create more than just discomfort. They lead to financial losses, property damage, and serious lifestyle disruptions.

Let’s look at how much an outage can actually cost you.

�� Spoiled Food: $200 to $500 Gone Overnight

Your refrigerator can only keep food cold for about four hours without power. A freezer may last a bit longer, but not by much. After that, groceries are at risk.

An extended outage could wipe out everything in your fridge and freezer. Meats, dairy, medication, baby formula-it adds up quickly .

�� Hotel Stays and Emergency Costs: $300 or More Per Night

When your air conditioning shuts off during a Texas heatwave or the furnace stops during a cold snap, your home may not be safe to stay in.

Families often scramble for hotel rooms, and when everyone else is doing the same, prices go up. A single night away, plus meals and gas, can easily exceed $300.

�� Property Damage: Thousands in Repairs

Outages affect more than electronics. If your home depends on a sump pump, no power could mean a flooded basement.

During winter, loss of heat may cause pipes to freeze and burst.

Water damage, mold growth, ruined flooring, and plumbing issues are expensive and stressful to fix.

�� Missed Work and Lost Productivity

If you work from home, you depend on electricity and internet.

When power cuts out, your meetings, deadlines, and communication grind to a halt.

Lost work hours can mean lost income, especially if you're self-employed or freelance.

Family Disruptions and Stress

Outages also impact your quality of life. No lights for reading or bedtime routines. No A/C for keeping the kids cool. No microwave to reheat dinner.

Tensions rise when the whole house is stuck in survival mode. It’s hard to relax, focus, or feel safe when the basics of comfort and convenience disappear. What starts as a minor inconvenience can quickly turn into a stressful and exhausting experience for the whole family.

How to Avoid the Cost

A standby generator provides instant backup power as soon as the grid fails. Your home stays cool, your food stays safe, and your family stays comfortable.

At MALL Energy Home , we help East Texas homeowners install dependable whole-home generators from Kohler and Briggs & Stratton . These brands are trusted, powerful, and built to last.

Why Choose MALL Energy Home?

We’re local . We live and work here in East Texas, and we understand the unique weather and outage risks our communities face.
We size it right . Our team evaluates your home's energy needs to ensure the generator matches your lifestyle and square footage.
We service what we sell . From maintenance to 24-hour emergency repairs and remote monitoring, we're always just a call away.

We only install the best . Kohler and Briggs & Stratton offer excellent performance and top-rated warranties.

�� Let’s Talk About Standby Power for Your Home

Want to avoid the hidden costs of a power outage? The solution is simple.

Contact MALL Energy Home to schedule your free in-home consultation. We'll help you protect your home, your family, and your peace of mind before the next storm hits.

What Happens If You Don’t Maintain Your Standby Generator? (East Texas Edition)

Tue, 01 Jul 2025 19:25:38 GMT

Meet the Neighbors: Two Very Different Outage Stories

Let’s take a walk through a neighborhood in Longview, Texas , where two fictional homeowners— Ron and Tina —live just a few houses apart. Both invested in standby generators a few years ago. Same brand. Same installation month. Same stormy East Texas weather.

But they made two very different choices after installation.

��️ The Storm Hits

It’s late July. The skies darken. A line of severe storms pushes across East Texas, bringing heavy wind, torrential rain, and—you guessed it—widespread power outages.

Two neighbors. Two generators. Only one is ready.

Let’s see who comes out ahead when the lights go out.

What happens next could mean the difference between comfort and chaos.

Ron: The “Set It and Forget It” Guy

Ron figured once his generator was installed, his job was done. He never scheduled maintenance, never changed the oil, and definitely never checked those blinking lights.

When the power went out, Ron expected everything to kick on as usual.

But this time... crickets .

No lights. No A/C. No fridge. Just sweat and silence.

Turns out, Ron’s generator had thrown an error weeks ago. The oil was low, the battery was corroded, and the air filter hadn’t been touched in years.

He spent the next 36 hours sweating it out , tossing spoiled food, and borrowing a portable generator from his brother-in-law just to plug in a fan.

Tina: The Maintenance Pro (with a Little Help)

Tina also lost power—but she barely noticed.

Her generator kicked on within seconds . The lights stayed on, the A/C kept running, and her fridge didn’t miss a beat.

Why?

Because Tina signed up for regular maintenance with MALL Energy Home — and remote monitoring . That means not only did our team visit her home twice a year for scheduled service, but we also monitored her generator remotely. If anything went wrong—low oil, battery warning, error code- we were alerted before she ever had to think about it .

While Ron was sweating and silently panicking, Tina was watching a movie with her kids and baking cookies. The only way she even knew the power was out? Her neighbor texted her to ask if she had any extension cords.

�� What Generator Neglect Actually Looks Like

If you don’t maintain your standby generator, here’s what’s at risk:

Battery failure (especially in summer heat or winter cold)
Low oil pressure or dirty oil , which can trigger automatic shutdown
Clogged air filters , restricting engine performance
Corrosion , especially in humid East Texas climates
Error codes you don’t notice until it’s too late

Most of these issues can be caught and resolved with simple routine maintenance .

�� Why This Matters in East Texas

In Longview , Tyler , Shreveport , and surrounding areas, we don’t just get one storm a year—we get months of grid-straining heat , spring thunderstorms , and the occasional ice storm or hurricane surge .

Skipping generator maintenance in East Texas isn’t just risky—it’s rolling the dice on your comfort, your food, and in some cases, your safety.

✅ Be Like Tina: Partner With MALL Energy Home

We make generator maintenance easy , affordable , and local .

When you sign up for service with MALL Energy Home, you get:

Scheduled maintenance reminders
Professional oil changes, inspections, and testing
Local technicians who know East Texas weather
24-hour support if something goes wrong
Peace of mind all year long

Your generator is only as good as the care behind it.

�� Don’t Wait for the Next Outage to Find Out You’re a Ron

If your generator hasn’t been serviced lately—or ever—now’s the time.

Call MALL Energy Home today to schedule a maintenance visit or sign up for one of our protection plans. Be like Tina, not Ron.

Can a Generator Power My A/C? What East Texas Homeowners Need to Know

Fri, 27 Jun 2025 14:37:08 GMT

☀️ Summer in East Texas Means One Thing: You Need A/C

If you live in Longview , Tyler , Marshall , or even across the border in Shreveport , you know that air conditioning isn't just a convenience - it's a necessity. With heat and humidity combining to push real-feel temps into the triple digits, your A/C is working hard to keep you safe and comfortable.

So when the power goes out during a summer storm or peak heatwave, the first thing most homeowners ask is:

"Will my generator run my air conditioner?"

Let’s break it down.

�� The Short Answer: It Depends on the Right Setup

Whether your generator can power your A/C depends on:

The size (kW) of your generator
The type and tonnage of your A/C system
What other appliances or systems you're powering at the same time

Central air conditioning units require high surge wattage when starting up, often more than double their running wattage. So sizing matters… a lot.

�� A/C Wattage Requirements: Know Before You Size

Here's a more accurate look at what it takes to power various cooling systems:

Keep in mind: These are averages. Your A/C’s actual draw depends on its age, compressor type, and whether you have a soft-start kit or variable-speed setup.

⚠️ Why Most Portable Generators Aren’t Enough

Many homeowners in East Texas start with portable generators, but most models can't handle central A/C , even briefly. At best, they can keep a few lights and a window unit running. At worst, they trip breakers or stall under the surge load.

If keeping your whole home, including your A/C—powered during an outage is important to you, then a standby generator is the solution you need.

Portable Generator

Briggs & Stratton

Kohler

�� Smart Load Management: A Game-Changer

At MALL Energy Home , we install Kohler and Briggs & Stratton standby generators equipped with advanced load management systems . These systems prioritize how power is distributed so your A/C can run without overloading your generator.

That means:

Your A/C can kick on without tripping the system
Your home stays cool during outages
You can still power other essential appliances, too

We help you design a system tailored to your exact home, your energy priorities, and your lifestyle .

Why Local Sizing and Installation Matter

Every home is different—and so is every generator install.

At MALL Energy Home , we’ve been serving East Texas for over 10 years , and our leadership and technicians bring decades of combined experience with them.

We perform in-home assessments across:

Longview
Tyler
Marshall
Shreveport
And surrounding East Texas areas

As a local-only company, we understand your weather, your energy needs, and the importance of being there when the power goes out .

�� Want A/C When the Grid Goes Down? We Can Help.

If you're not sure whether your current generator can handle your A/C, or you’re considering investing in backup power - now’s the time to talk to us .

We’ll:
✅ Assess your cooling system
✅ Evaluate your full-home load
✅ Size and install the perfect generator setup
✅ Provide ongoing maintenance and 24-hour service

�� Contact MALL Energy Home today to schedule your free generator consultation.

7 Unexpected Things You’ll Be Glad You Powered During an Outage (East Texas Edition)

Fri, 20 Jun 2025 16:52:20 GMT

When you think about installing a standby generator , the first things that come to mind are probably the refrigerator , the lights , and maybe the A/C . And those are all important. But when the power goes out—especially during one of East Texas’s intense spring storms or long, hot summers —it’s the unexpected things that can make a big difference.

Here’s a list of unexpected (but totally essential) items you’ll be glad you kept running with your standby generator—and how MALL Energy Home helps you cover all your bases across Longview, Tyler, Marshall, Shreveport , and the surrounding area.

Whole-Home Backup Power Without the Guesswork

At MALL Energy Home , we don’t just install a generator and call it done. We help you map out your real-world needs , so when the next East Texas outage hits, your backup system powers everything that matters (including the things you didn’t know you needed).

We’ve been serving East Texas for over 10 years, and our team brings decades of experience helping homeowners in:

Longview
Tyler
Marshall
Shreveport
And the surrounding communities

We’ll walk your home, review your panel, and create a custom solution that’s built for your lifestyle - not just the basics.

Ready for a Generator That Covers It All?

If you’ve only been thinking about powering your lights and fridge, it’s time to expand your view.
Let’s make sure your generator covers everything you actually use every day .

�� Contact MALL Energy Home for a free in-home consultation. Let’s build a system that protects your comfort, your safety, and your peace of mind.

What Size Generator Do I Need for My Home in East Texas?

Wed, 11 Jun 2025 19:10:03 GMT

When it comes to protecting your home from unexpected power outages, one of the most common questions we hear is:

“What size generator do I actually need?”

It’s a great question—and the truth is, there’s no one-size-fits-all answer.

Whether you’re in Longview , Tyler , Marshall , Shreveport , or anywhere else across East Texas , the right standby generator for your home depends on three key factors:

The size of your home
Your energy usage

3. What you want to keep running during an outage

�� It’s Not About Bigger—It’s About Right

You don’t necessarily need the biggest or most expensive generator. You need the right one for your lifestyle.

Do you want to run your entire home , including central air, fridge, washer/dryer, and electric water heater? Or are you focused on keeping essentials powered , like the lights, A/C, medical devices, and freezer?

The answer will determine whether you need a 14kW , 20kW , or whole-home load management system .

��️ Proper Sizing Requires Professional Expertise

This isn’t guesswork. Getting it wrong can lead to:

Overloading your system
Undersized performance (not everything works when the power’s out)
Wasted money on capacity you don’t need

At MALL Energy Home , we do more than sell generators—we custom-fit them to your exact needs. Our experts perform detailed assessments of:

Your home’s square footage
Your breaker panel and load
Your energy priorities during an outage
Future needs (like home additions, electric vehicle chargers, etc.)

We’ve been in the business for over 10 years , and among our leadership and technicians, we have decades of combined experience serving East Texas homeowners .

�� Why Local Expertise Matters

We live and work right here in East Texas —and we only serve this region. That means:

We understand local weather challenges
We’ve seen the specific grid vulnerabilities in Longview, Tyler, Marshall, and Shreveport
And most importantly: we’re here when you need us

We don’t sell in other regions or stretch ourselves thin across markets. Our focus is on reliable generator installation, service, and repair for our neighbors —period.

When you call MALL Energy Home , you’re getting local care, expert advice, and long-term support . We’ll size your generator right the first time—and we’ll be here to maintain it for years to come.

�� What Will Your Generator Power?

Generator sizing isn’t just about what you want to run—it also depends on the size of your home. A 20kW system may fully power a modest home but only cover the essentials in a larger one. That’s why proper sizing matters.

Here’s a quick look at what different generator sizes can typically handle:

�� But remember: These are general guidelines. The square footage of your home, the number of high-demand appliances, and your specific backup power goals all affect the final recommendation.

Not sure where your home falls? That’s what we’re here for.

MALL Energy Home performs in-home assessments to help you choose the ideal generator for your lifestyle, your home, and your budget.

�� Let’s Size Your System the Right Way

Don’t gamble with your home’s comfort and safety. Let MALL Energy Home help you choose the perfect generator size based on your real needs —not a sales pitch.

Serving homes in Longview , Tyler , Marshall , Shreveport , and the surrounding East Texas area, we’re ready to help you prepare for whatever the grid—or the weather—throws your way.

�� Contact us today for a free in-home consultation and personalized generator sizing assessment.

When the Lights Went Out on Memorial Day – How Standby Generators Saved the Holiday in East Texas

Tue, 27 May 2025 15:43:54 GMT

Memorial Day Weekend is usually a time for gathering with loved ones, grilling out, and honoring those who served our country. But for many homeowners in East Texas , this year’s holiday took an unexpected turn.

Early Monday morning, a severe thunderstorm swept through the region, knocking out power in parts of Longview , Tyler , and surrounding areas. Some neighborhoods were left in the dark for over 24 hours —right in the middle of a holiday celebration.

⚡ Real Stories from the Neighborhood

In my own community’s Facebook group , the posts started flooding in:

“Still no power. Been out since early morning.”
“Running on a portable generator—at least we’ve got a window unit going.”
“Thankful it wasn’t 100 degrees outside!”

While some were doing their best to manage with extension cords and small generators, many families without any backup power were left with no A/C, no fridge, and no lights —hoping the storm would pass and the grid would recover.

�� But Not Everyone Was in the Dark

As I walked through the neighborhood, I heard a familiar hum : the steady sound of whole home standby generators . For those homes powered by Kohler or Briggs & Stratton systems installed by MALL Energy Home , the power outage was barely noticeable.

Ovens stayed hot.
Refrigerators kept running.
Wi-Fi and TVs stayed on.
Air conditioners cooled the entire house.

No spoiled food. No scrambling. No stress. Just another day to enjoy with family—exactly how Memorial Day should be.

A Reminder of Why Backup Power Matters

This unexpected Memorial Day outage was a wake-up call for many East Texans. If this had happened just a few weeks later—during the peak of summer—the consequences could have been worse. With temperatures rising , storms increasing , and our grid under pressure, having a reliable backup power solution is no longer a luxury—it’s peace of mind.

Protect Your Home Before the Next Storm

At MALL Energy Home , we specialize in standby generator installation and service throughout Longview, Tyler, and the greater East Texas area . We install only Kohler and Briggs & Stratton generators—brands known for quality, durability, and the best warranties in the industry.

But more importantly—we’re local. We only serve East Texas so we can respond quickly , provide 24-hour service and repair , and ensure our customers are always covered—especially when it matters most.

�� Don’t Let the Next Outage Catch You Off Guard

Were you one of the many East Texans left in the dark this Memorial Day? Let’s make sure that doesn’t happen again.

�� Contact MALL Energy Home for a free in-home assessment and let’s build a backup power plan that keeps your holidays, weekends, and everyday life running—no matter the weather.

Top 5 Signs Your Generator Needs Maintenance – East Texas Edition

Wed, 14 May 2025 17:49:01 GMT

If you live in East Texas , chances are you already know how unpredictable the weather can be. Between spring storms, summer blackouts, and the occasional ice storm, having a standby generator is a game-changer. But like any piece of equipment, your generator only works if it’s properly maintained .

Whether you're in Longview , Tyler , Marshall , or nearby, recognizing the signs that your generator needs service can save you from costly repairs—and keep your power on when you need it most.

Here are the top 5 signs your generator may be due for maintenance , East Texas style:

1. It’s Been Over a Year Since Your Last Service

In East Texas, standby generators often get used more than you might think—especially during long storm seasons. If it's been over 12 months since your last tune-up, it's time to schedule maintenance. Even if your generator hasn’t run much, the oil can degrade , and components can wear over time.

�� MALL Energy Home offers annual maintenance plans tailored to local usage patterns, so you never have to guess when service is due.

2. It Struggles to Start—or Doesn’t Start at All

Your generator should start up quickly and smoothly during its weekly self-test or an actual outage. If it hesitates, sputters, or fails to start altogether, that’s a red flag. In East Texas, you can't afford a non-functioning generator during peak storm season or August heatwaves.

This could signal:

Battery issues
Clogged fuel filters
Old spark plugs

Let our certified technicians in Longview and Tyler get you back up and running fast.

3. You Notice Warning Lights or Error Codes

Modern standby generators (like Kohler and Briggs & Stratton models) display status lights or error messages . A yellow or red indicator means something’s wrong. Don’t ignore it—these alerts are your generator’s way of asking for help.

MALL Energy Home provides 24/7 emergency support and diagnostics to address issues before they become costly.

4. It’s Running Louder Than Normal

Noticing a change in noise? Excessive vibration or louder-than-usual operation could mean something is loose or misaligned. East Texas weather—especially strong winds or freezing temps—can wear on parts and create new issues.

A trained tech can check:

Mounting bolts
Engine components
Exhaust systems

Regular inspections from a local expert can prevent these small problems from snowballing into major repairs.

5. You've Used It Heavily Lately

If your area in East Texas recently experienced a power outage , and your generator ran for several hours or days, it likely needs immediate attention . Extended runtime means more wear on oil, filters, and moving parts.

Following a storm, we recommend a post-outage inspection to make sure everything is still functioning properly—especially before the next one hits.

Protect Your Investment with Local Support

Buying a generator was a smart move—but keeping it maintained is just as important. At MALL Energy Home , we serve only East Texas because we believe in providing fast, reliable service you can count on.

We offer:

�� Routine maintenance and tune-ups
�� Scheduled service plans
⚡ 24-hour repair availability
��‍�� Factory-certified service for Kohler and Briggs & Stratton

From L ongview to Tyler and everywhere in between, we’re your trusted generator partner—before, during, and after the storm.

�� Need Generator Maintenance in East Texas?

Don’t wait until your generator fails in the middle of an outage.

�� Contact MALL Energy Home today to schedule a service visit or sign up for a maintenance plan.

We’ll make sure your backup power is ready when East Texas weather strikes again.

Best Generator for East Texas Weather: What Local Homeowners Should Know

Mon, 05 May 2025 21:11:31 GMT

When extreme weather rolls through East Texas—bringing heavy storms, high winds, or blazing heat—the last thing you want is to be without power. More homeowners across Longview , Tyler , and the surrounding East Texas region are turning to standby generators to protect their homes and families. But with so many options on the market, a common question comes up:

 “What’s the best generator for East Texas weather?”

The honest answer?

There is no one-size-fits-all generator.

The Best Generator Is the One Sized for Your Home

The right standby generator depends on your home size , your energy usage , and what you want to keep powered when the grid goes down. Some homeowners only want to power the essentials—like a refrigerator, lights, and HVAC—while others want their entire home, including appliances and medical devices, to keep running without interruption.

In short:

The best generator is the one that fits your home’s needs—and your budget.

At MALL Energy Home , we help homeowners in East Texas , from towns like Longview to Tyler and beyond , determine the right generator size for their lifestyle and energy demands. We don’t push a one-size solution—we design custom backup power plans for every household.

Why We Only Sell Kohler and Briggs & Stratton Generators

When it comes to standby generator installation in East Texas , we only offer Kohler and Briggs & Stratton generators. Why?

Because they’re the most reliable , durable , and well-supported brands on the market. These generators are built to withstand tough Texas conditions and come with some of the best warranties in the industry.

Both brands have proven themselves time and again in the East Texas climate—especially during spring storms and extreme summer heat that often strain our local power grid.

Service Matters: The Best Generator Is One That’s Cared For

Even the best generator won't protect your home if it's not properly maintained and serviced . That’s where MALL Energy Home stands apart.

We're a local, family-owned company serving only East Texas . We don’t sell in other markets—and that’s intentional. We believe in staying close to our customers so we can be there when it matters most.

When you buy a generator from us, you're not just getting a product—you're getting a partnership .

We provide:

�� Scheduled maintenance plans
⚙️ Routine servicing and inspections
�� 24-hour emergency repairs
��‍�� Local support from experienced technicians

We’re here long after the sale to ensure your system is always ready when you need it.

Built for East Texas Weather

Living in East Texas means preparing for:

⚡ Strong thunderstorms
�� Summer heatwaves and high A/C demand
��️ Occasional ice storms
��️ Sudden power outages

Our standby generator systems are designed to handle the unpredictability of East Texas weather —and we make sure your setup is ready for anything the forecast throws your way.

And because we live and work right here in East Texas, we understand the unique challenges our local weather brings. Whether you're in Longview, Tyler, or a rural area in between, our team at MALL Energy Home knows how to properly assess your home’s needs and install a generator system that’s built to perform when conditions are at their worst.

Protect Your Home with the Right Generator

So, what’s the best generator for East Texas weather?

It’s the one that’s properly sized, professionally installed, well-maintained, and locally supported.

And that’s exactly what we deliver at MALL Energy Home .

Serving Longview , Tyler , Marshall , Kilgore , and surrounding East Texas communities, we’re your trusted partner for generator installation, maintenance, and emergency service.

Ready to Talk About Backup Power?

Let’s find the right solution for your home—before the next storm hits.

�� Contact us today for a free in-home assessment.

Protect your home, protect your family— with MALL Energy Home .

How Often Should You Change Your Generator's Oil?

Tue, 29 Apr 2025 19:17:25 GMT

Regular oil changes are crucial for maintaining the reliability and longevity of your standby generator. In East Texas, where extreme weather can lead to frequent power outages, ensuring your generator is in top condition is essential. MALL Energy Home offers professional generator maintenance services in Longview and surrounding areas, making it easy for homeowners to keep their backup power systems ready when needed.

��️ How Often Should You Change Your Generator’s Oil?

The frequency of oil changes depends on the type of generator, usage, and manufacturer recommendations. For most standby generators:

Initial Break-In Period : Change the oil after the first 20–30 hours of operation.
Regular Use : Every 100–200 hours of operation or at least once a year.
Heavy or Extended Use : Every 50–100 hours, especially during prolonged power outages.

Always consult your generator's manual for specific guidelines.

⚙️ Why Regular Oil Changes Matter

Oil lubricates the engine, reduces friction, and helps dissipate heat. Over time, oil degrades and becomes contaminated, leading to increased wear and potential engine failure. Regular oil changes:

Ensure optimal performance
Extend the generator's lifespan
Prevent costly repairs

MALL Energy Home : Your Partner in Generator Maintenance

Serving Longview and East Texas, MALL Energy Home provides comprehensive generator maintenance services , including:

Scheduled Oil Changes : Timely oil and filter replacements based on usage and manufacturer recommendations.
System Inspections : Comprehensive checks to identify and address potential issues.
Convenient Service Plans : Customized maintenance schedules to fit your needs.

With MALL Energy Home, you can rest assured that your generator is ready to provide reliable power during outages.

�� Schedule Your Generator Maintenance Today

Don't wait for the next power outage to discover your generator isn't functioning properly. Contact MALL Energy Home to schedule a maintenance service and ensure your standby generator is in peak condition.

How Often Do Power Outages Happen in Longview, TX? A Look at the Data

Mon, 14 Apr 2025 17:33:52 GMT

Power outages are more than just a temporary inconvenience—they can disrupt daily life, compromise safety, and lead to significant financial losses. For residents of Longview, Texas, understanding the frequency and causes of these outages is crucial for preparedness and resilience. Let's delve into the data to assess how often power outages occur in Longview and the broader Gregg County area.

Power Outage Statistics in Gregg County

According to data from FindEnergy, customers in Gregg County, which includes Longview, experience an average of 1.36 power outages per year, with each outage lasting approximately 232.2 minutes. This duration is notably longer than the national average, where outages typically last around 123.49 minutes .

Statewide Context: Texas Leads in Power Outages

Expanding the lens to the state level, Texas has reported the highest number of power outages in the United States over the past five years. From 2019 to 2023, the state experienced 263 outages, each averaging 160 minutes in duration and affecting approximately 172,000 residents per incident.

A significant portion of these outages occurred during the severe winter storm in February 2021, which alone accounted for 47 outages and led to widespread disruptions across the state.

Factors Contributing to Outages in Longview

Several factors contribute to the frequency and duration of power outages in Longview:

Aging Infrastructure : Much of the electrical grid infrastructure is decades old , making it more susceptible to failures.
Severe Weather Events : Longview is prone to storms, including thunderstorms and occasional ice storms, which can damage power lines and equipment.
High Energy Demand : During peak usage times, especially in extreme temperatures, the strain on the grid can lead to outages.

Preparing for Power Outages

Given the data, it's evident that power outages are a recurring issue in Longview. Residents can take proactive steps to mitigate the impact:

Invest in Backup Power : Installing a standby generator ensures that essential appliances and systems remain operational during outages.
Regular Maintenance : Ensuring that electrical systems are well-maintained can prevent potential issues during power restoration.
Stay Informed : Monitoring weather forecasts and utility alerts can provide advance notice of potential outages.

Longview sees frequent and prolonged power outages compared to many areas, making preparedness essential. By understanding the causes of these disruptions and taking proactive steps, homeowners can better safeguard their families, homes, and daily routines against unexpected blackouts.

Stay Powered with MALL Energy Home

At MALL Energy Home , we’ve been helping East Texas families stay safe and comfortable through every storm and outage for over a decade. We specialize in Kohler and Briggs & Stratton standby generators—designed to keep your home running when the grid goes down.

✅ Free in-home assessments
✅ Expert installation and maintenance
✅ 24 hour support

✅ Locally owned and operated in Longview, TX

Don’t wait for the next storm to catch you off guard. Contact MALL Energy Home today to schedule your free consultation and take the first step toward backup power peace of mind.

April is National Safe Digging Month: What Homeowners Need to Know Before Digging

Mon, 07 Apr 2025 16:16:59 GMT

April is National Safe Digging Month , and while it may not be marked on everyone’s calendar, it’s a crucial reminder— before you dig, call 811 . Whether you're planting a tree, installing a fence, or even prepping your property for a standby generator, underground utility lines are closer than you think .

At MALL Energy Home , we take safety seriously—every generator installation we perform is done by licensed professionals who follow all local codes and regulations , including utility marking and line locating. But even if you’re just a weekend DIYer, you need to know what’s below before breaking ground.

Why Safe Digging Matters

Every six minutes in the U.S., an underground utility line is damaged due to someone digging without checking what's below first. These lines include gas, electric, water, fiber optic, and more . Striking one of these lines can result in:

�� Fires or explosions
⚡ Power outages
�� Water service disruption
�� Loss of internet and communication
�� Expensive repairs and liability

And most importantly, it can lead to serious injury or worse .

What Is 811 and How Does It Work?

811 is the national “Call Before You Dig” number . It connects you to your local utility locating service, who will come out—at no cost to you—and mark the location of all underground lines on your property.

Here's how it works:

Call 811 or submit a request online at least 2 business days before digging.
Utility companies are notified and send locators to your property.
They mark lines with color-coded flags or paint so you can dig safely around them.

Whether you’re digging a small garden bed or installing a pool, you need to call 811 first .

How This Ties Into Generator Installation

At MALL Energy Home, every generator installation begins with careful site assessment and permitting , including line marking through 811 . We frequently run gas lines , set concrete pads , and handle electrical trenching —which all require underground access.

Calling 811 is part of our turnkey process , and it's just one of the ways we protect your home, your family, and your investment.

If you’re thinking about a standby generator , you may be surprised how many underground utilities are involved in the process. That’s why it’s important to choose a company that understands the safety protocols and permitting process from start to finish . We’ve been doing this for years in East Texas, and we know how to do it right.

Help Us Spread the Word

Many homeowners don’t think twice about what’s below ground until something goes wrong. This April, we’re encouraging everyone in our East Texas community to take a moment and remember:

�� Call 811 before you dig. Every time.

And if you’re planning any spring projects—or thinking about installing a home standby generator —MALL Energy Home is here to help with safe, reliable service backed by years of local experience.

Ready to Protect Your Home with Backup Power?

We’re experts in standby generator installation , from site planning and permits to full system setup and maintenance. And yes—we always call 811. ��

�� Contact us today for a free consultation and home power assessment.

Because safety starts below the surface.

The Importance of Professional Installation for Standby Generators

Mon, 31 Mar 2025 17:24:18 GMT

What to Expect During a Standby Generator Installation: A Step-by-Step Guide

Investing in a standby generator is a smart decision for homeowners looking to ensure uninterrupted power during outages. However, the installation process involves several key steps that must be carefully managed to ensure efficiency, safety, and compliance with local codes. At MALL Energy Home , we handle the entire process seamlessly, ensuring you get the best possible installation experience. Here’s what you can expect:

Delivery and Site Preparation

Electrical and Plumbing Installation

Important: Electrical and plumbing work must be completed by licensed professionals to meet quality and safety standards. Non-compliance can lead to insurance claim issues.

Permitting and Regulatory Considerations

Final Installation and Testing

Ongoing Maintenance and Support

Common Misconceptions About Standby Generators

Many homeowners assume that an air-cooled generator (up to 26kW) will power their entire home like normal utility service. While possible, it can be costly and requires careful sizing.
Proper generator sizing is critical, especially for all-electric homes. Many suppliers do not have the expertise to size generators correctly, leading to inefficiencies or failures during an outage.
MALL Energy Home has an electrical engineer on staff to review the application who properly assesses and sizes each generator before purchase.
We do not sell a generator without first conducting a home survey to determine the best fit. Unlike some other companies, we ensure that every generator we sell is tailored to your home's specific needs. This approach guarantees that you receive the right solution, providing reliable and efficient backup power.

Why Choose MALL Energy Home?

No company in East Texas is more qualified to install, maintain, and repair standby generators than MALL Energy Home. Check out our perfect 5-Star record on Google! In addition to our Home division, many local hospitals and data centers in East Texas rely on our services and trust in our expertise. No company in East Texas is more qualified to install and size a standby generator than MALL Energy Home. Our expertise ensures you get a properly installed and correctly sized generator, preventing costly mistakes and ensuring your home stays powered during outages.

Get Started Today!

Ready to install a standby generator? Contact MALL Energy Home today for a consultation and home assessment. Our team will guide you through the process and ensure a smooth installation tailored to your home’s needs.

How Extreme Heat Affects Power Grids—and Why You Need a Generator Before Summer Hits

Mon, 17 Mar 2025 17:23:58 GMT

The Heat is Rising—And So Are Power Grid Failures

Summer in Texas is no joke. With temperatures frequently soaring above 100°F, air conditioners work overtime, energy demand skyrockets, and the power grid faces extreme strain. As recent years have shown, heatwaves can trigger rolling blackouts, leaving thousands of homes without power when they need it most.

For homeowners in East Texas, a standby generator isn't just a convenience—it’s a necessity. Let’s dive into how extreme heat affects the power grid, why outages are becoming more frequent, and how a generator can keep your home safe and comfortable all summer long.

Why Heatwaves Push the Power Grid to the Limit

1. High Demand Overloads the System

During extreme heat, electricity consumption spikes as households and businesses crank up their air conditioning. The power grid must balance supply and demand in real time, and when demand surpasses available supply, utilities may be forced to implement rolling blackouts to prevent a total system collapse.

2. Power Plants Struggle in the Heat

Many power plants rely on water for cooling, and during heatwaves, water sources can dry up or become too warm to effectively cool equipment. Additionally, natural gas plants—which provide a major portion of East Texas’ power—often face operational challenges during prolonged high temperatures.

3. Transmission Lines Can Fail

Excessive heat can physically damage power lines and transformers, reducing their ability to transmit electricity efficiently. In extreme cases, equipment can overheat and shut down, causing localized or widespread outages.

4. Wildfires and Storms Add to the Risk

Texas summers aren’t just hot—they’re also prone to severe storms and wildfires, both of which can take down power lines and disrupt service. With drier conditions and higher temperatures, the risk of fire-related outages increases dramatically.

Power Grid Challenges in East Texas: Beyond ERCOT

Unlike most of Texas, which operates under ERCOT (Electric Reliability Council of Texas) and functions as an independent grid, many parts of East Texas are connected to the larger national power grid t hrough:

This means East Texas can import electricity from other states, making it somewhat less vulnerable to ERCOT-specific grid failures. However, this doesn’t eliminate the risk of heat-induced blackouts —high demand, transmission failures, and severe weather can still leave homeowners without power.

Recent years have shown that even in non-ERCOT areas, blackouts can still happen when electricity demand surpasses supply —especially in extreme heat.

Why a Standby Generator is Essential Before Summer Hits

A standby generator automatically restores power to your home within seconds of an outage. Unlike portable generators, which require manual setup and refueling, a standby unit connects directly to your home’s electrical system and runs on propane or natural gas , ensuring uninterrupted power for as long as needed.

Key Benefits of Having a Generator Before Summer Hits:

✅ Keeps Your AC Running – Avoid unbearable heat indoors by ensuring your air conditioning continues operating, even during a blackout.

✅ Protects Perishable Food – Power outages can cause hundreds of dollars in food loss when refrigerators and freezers shut down.

✅ Ensures Medical Device Reliability – Oxygen machines, CPAP devices, and other critical medical equipment need a consistent power source.

✅ Maintains Security Systems & Lighting – Keep your home safe with powered security cameras, alarms, and outdoor lighting.

✅ Allows You to Stay Comfortable at Home – No need to evacuate to a hotel or suffer through the heat when you have reliable backup power.

Don’t Wait for the Next Heatwave—Get Prepared Today

Texas summers are only getting hotter, and grid failures are becoming more frequent. A standby generator is an investment in comfort, safety, and peace of mind.

At MALL Energy Home , we specialize in helping homeowners choose and install the right generator for their needs. Don’t wait until an outage leaves you scrambling— schedule a consultation today and get your generator installed before summer hits!

Comparing Fuel Types for Standby Generators: Propane vs. Natural Gas vs. Diesel

Thu, 06 Mar 2025 17:39:13 GMT

Which Fuel Type Is Right For Your Home Standby Generator?

When selecting a standby generator for your home, one of the most important decisions is choosing the right fuel type. Propane, natural gas, and diesel each have their own advantages and disadvantages in terms of availability, cost, storage requirements, and environmental impact. Understanding these factors can help you make an informed decision that best suits your needs.

Fuel Types for Generators

There are generally four types of fuel available for engines: gasoline, natural gas, and propane for engines referred to as gasoline engines; and diesel fuel for diesel engines. Diesel fuel has a higher heat value, so it can actually produce more power per gallon compared to other fuels.

Most generators sold for home use today are 26KW or less. In that size range, there are no competitively priced diesel engines. Virtually all home standby units utilize gas engines designed and built for golf carts and commercial mowers, which are manufactured in the millions each year. Since these engines are produced in such high volumes, they are relatively low in cost. These engines typically run on gasoline but can also be modified with minor adjustments to run on natural gas or propane.

Propane Generators

Pros:

Long Shelf Life: Propane does not degrade over time, making it an excellent choice for long-term storage.
Cleaner Burning: Produces fewer emissions compared to diesel, making it an environmentally friendly option.
Readily Available: Propane can be stored on-site in tanks, providing flexibility for homeowners who do not have access to natural gas.

Cons:

Higher Cost: Propane can be more expensive than natural gas, depending on market conditions.
Storage Requirements: Requires a dedicated storage tank, which can take up space and may require periodic refilling.
Lower Energy Density: Propane generators generally require larger fuel tanks compared to diesel for the same runtime.
Refill Delays: In a prolonged outage, refilling propane may be delayed due to high demand or challenges with delivery services accessing your site.

Natural Gas Generators

Pros:

Unlimited Fuel Supply: Natural gas is supplied directly to your home through utility lines, eliminating the need for on-site storage.
Lower Fuel Costs: Typically more affordable than propane and diesel, depending on local utility rates.
Clean Burning: Produces fewer emissions than diesel, contributing to better air quality.

Cons:

Dependent on Utility Service: If natural gas lines are disrupted due to severe weather or disasters, the generator will not function.
Lower Energy Output: Compared to diesel, natural gas generators may have slightly lower efficiency and power output.
Installation Costs: Requires a connection to an existing gas line, which can add to the upfront installation expenses.

Diesel Generators

Pros:

High Energy Density: Diesel fuel provides more power per gallon compared to propane and natural gas, making it ideal for high-power applications.
Reliable in Emergencies: Can operate independently from utility services, making it a dependable choice for critical backup power.
Durability: Diesel engines tend to have a longer lifespan and require less maintenance than propane or natural gas engines.

Cons:

Requires On-Site Fuel Storage: Diesel fuel must be stored in a tank, which requires maintenance and can degrade over time.
Environmental Impact: Diesel emits more pollutants compared to propane and natural gas.
Higher Upfront Costs: Diesel generators and their installation can be more expensive than their gas counterparts.

Which Fuel Type Is Right for You?

If you want a low-maintenance and cost-effective solution and have access to utility gas lines, natural gas is a great option.

If you prefer independent fuel storage and environmental friendliness, propane may be the best choice.

If you need high power output and maximum reliability in emergencies, diesel is the way to go.

Choosing the right fuel for your standby generator depends on your location, energy needs, and budget. At MALL Energy Home, we can help assess your home’s power requirements and recommend the best generator solution tailored to your specific situation. Contact us today to learn more about standby generator options and ensure you’re prepared for any power outage.

Standby Generators vs. Portable Generators: Which One is Right for You?

Tue, 25 Feb 2025 20:15:19 GMT

A Closer Look at Standby and Portable Generators: Which One Fits Your Needs?

When it comes to ensuring your home has power during an outage, choosing the right generator is crucial. Homeowners often debate between standby generators and portable generators, each offering distinct advantages and drawbacks. Understanding the key differences in power output, installation, convenience, and cost can help you determine the best solution for your needs.

Standby Generators

A standby generator is a permanently installed backup power solution that automatically kicks in when the electricity goes out. These generators are connected directly to your home’s electrical system and typically run on natural gas or propane.

Pros:

Automatic Operation: Standby generators turn on automatically when power is lost, requiring no manual setup.
Higher Power Output: Capable of running large appliances, HVAC systems, and essential household electronics without interruption.
Fuel Efficiency: Runs on natural gas or propane, eliminating the need for manual refueling.
Increased Home Value: Adds long-term value to your property, making it a selling point for potential buyers.

Cons:

Propane Availability Concerns: During prolonged outages, refilling a propane tank can be challenging due to high demand or limited delivery access.
Higher Upfront Cost: Installation and equipment costs can be significantly higher than a portable generator.
Professional Installation Required: Requires an electrician and sometimes a plumber for fuel connections.
Fixed Location: Since it is permanently installed, it cannot be moved or used elsewhere.

Fuel Types for Standby Generators

There are generally four types of fuel available for standby generators: gasoline, natural gas, propane, and diesel. Gasoline engines can run on gasoline, natural gas, or propane with minor modifications. Diesel engines, on the other hand, exclusively use diesel fuel, which has a higher heat value and can produce more power per gallon.

Most home standby generators sold today are 26kW or less. At this size, there are no competitively priced diesel options. Instead, nearly all home units use gas engines originally designed for commercial mowers and golf carts, which are mass-produced in the millions, keeping costs relatively low.

Portable Generators

Portable generators provide temporary power and can be moved as needed. These units typically run on gasoline, propane, or diesel and require manual operation.

Pros:

Lower Initial Cost: More affordable than standby generators, making them accessible for many homeowners.
Versatility: Can be used for multiple applications, including camping, job sites, and emergency home backup.
No Installation Required: Simply plug in the necessary appliances or use a transfer switch for home backup.
Portable: Can be moved and stored when not in use.

Cons:

Manual Setup Needed: Requires manual starting and fuel refilling, which can be inconvenient during extreme weather conditions.
Limited Power Supply: Cannot support an entire home’s electrical needs; may only power essential devices.
Frequent Refueling: Runs on gasoline or propane, which requires storage and ongoing refills.
Noisy Operation: Typically louder than standby generators, which can be disruptive.

Which Generator is Right for You?

If you want a permanent , hands-free power solution capable of supporting your entire home, a standby generator is the best choice.
If you need a budget-friendly , portable power source for occasional use, a portable generator is the better option.
Consider how often you experience power outages, your home’s energy needs, and your budget when making your decision.

Final Thoughts

MALL Energy Home specializes in high-quality standby generators and does not sell portable generators. We focus on providing reliable, long-term backup power solutions tailored to your home’s specific needs.

Both standby and portable generators provide essential backup power, but the right choice depends on your specific needs. At MALL Energy Home, we can help assess your power requirements and recommend the best generator solution for your home. Contact us today to explore your options and ensure you’re prepared for the next power outage.

5-Star Satisfaction: Hear What Our Customers Have to Say About MALL Energy Home

Wed, 12 Feb 2025 20:58:04 GMT

Not to toot our own horn, but we have a lot of 5-star reviews on Google —actually, only 5-star reviews! At MALL Energy Home , we take pride in delivering top-notch service , and our customers' words speak for themselves. Here are some highlights from our satisfied customers, along with our thoughts on what makes our service stand out.

At MALL Energy Home, we know that clear communication and expert installation make all the difference. We’re thrilled Terry has had a seamless experience and reliable power when needed!

Long-term reliability is what we aim for! Judy’s experience shows that investing in a generator with MALL Energy is a decision that continues to pay off.

Eight years of satisfaction is music to our ears! We design and install generators built to last through any outage, and Joe’s experience is proof of that.

At MALL Energy Home, we don’t just install and disappear—we ensure the entire process is seamless and follow up to guarantee satisfaction. Lanny’s experience reflects our commitment to excellence.

A power outage lasting days can be stressful, but with a MALL Energy Home generator, Chip and his family stayed comfortable. That’s the peace of mind we strive to provide.

That’s exactly what we want for every customer—life going on without disruption, even when the grid goes down. Thanks, Kenny!

We stand behind our work 100%. Nell’s experience highlights our dedication to responsive support and dependable products.

Clear guidance, smooth installation, and ongoing support—that’s what we strive for. Roy’s feedback shows that we deliver on all three!

Hearing that it was your best decision - That means the world to us, Doris!

We believe in going above and beyond—whether it’s finding the right solution or being available after hours. Thanks for your trust, Elizabeth!

We are beyond grateful for the trust and support of our customers. If you’re considering a standby generator, don’t just take our word for it—take it from these satisfied customers! Contact MALL Energy Home today and experience the difference for yourself.

Preparing for Your Generator Consultation with MALL Energy Home

Mon, 10 Feb 2025 22:08:12 GMT

When it comes to protecting your home from unexpected power outages, having a standby generator is a smart investment. At MALL Energy Home, we know that choosing the right generator might feel like a big task—especially if you’re not familiar with the process. That’s why we’ve created this guide to help you prepare for your consultation with us. Don’t worry if you don’t have all the answers—our expert team is here to guide you every step of the way. Every home is different, and we provide a complete analysis of your home’s electrical load before you make your purchasing decision.

What to Expect During a Generator Consultation

To find the best generator for your home, we’ll assess your power needs and the setup of your home’s electrical system. Here are some of the key areas we’ll discuss:

Essential and Non-Essential Power Needs

What essential systems and appliances do you want to keep running during an outage?

Common examples include refrigerators, HVAC systems, medical equipment, water pumps, and lighting.

Are there non-essential appliances or features you’d like to power as well?

Think about items like a pool pump, hot tub, sauna, outdoor lighting, or even a home theater system.

If you're not sure, that’s okay—our team will help you assess your needs based on your home’s unique setup.

Home Size and Electricity Usage

What is the size of your home (in square footage)?

This helps us estimate the power load your generator needs to handle.

Larger homes typically require more power to support essential appliances and systems. Knowing your square footage allows us to recommend the right generator size for reliable backup power.

What is your average daily electricity usage?

If you’re unsure, don’t worry—you can check your electricity bill or online utility account for an approximate number.

We’ll also conduct a thorough analysis of your home’s electrical load to determine the exact generator size you’ll need to meet your power demands.

Heating and Cooling Systems

Do you have an electric heating system or a gas heating system? This helps us understand how much power is needed for your HVAC systems.

What about air conditioning? Let us know the tonnage of your AC unit(s) and how many systems you have in your home.

 Is your water heater electric or gas-powered? This is important to know for sizing and fuel type considerations.

Home Infrastructure

Where is your main electrical panel located?

What is the size of your main breaker (in amps)?

Do you have more than one electrical panel? For example, homes with workshops or additions may have an extra panel.

Where is your gas meter located in relation to your electrical panel? If these two are in separate areas, the distance between them can affect the cost of the installation. Knowing this in advance will help us provide a more accurate quote.

Fuel Preferences

Do you have a preference for fuel type? Most standby generators run on natural gas, propane, or diesel. If you already have a natural gas connection, we can assess its compatibility with your new generator.

Budget and Priorities

Do you have a budget range in mind? Knowing your budget can help us determine whether to focus on powering essential systems or expanding to include non-essentials. If you’re unsure, we’ll guide you through options that balance your needs and costs.

Why Choose MALL Energy Home?

With over 10 years of experience serving East Texans, MALL Energy Home is proud to be your trusted standby generator provider. We’re not just in the generator business—we’re in the business of serving our local community here in and around Longview. As a family-owned and operated company, we are dedicated to delivering reliable power solutions and unmatched customer service.

We offer turn-key installation from start to finish , so you don’t have to worry about hiring an electrician or plumber—we handle it all for you. Our team ensures that your generator is properly installed and fully operational, leaving you with peace of mind.

And when your generator is installed, we don’t just leave you to figure it out on your own. We offer in-person instruction on how to operate your new generator, ensuring you’re comfortable with its functions before we finish the job.

Whether you’re looking to protect your home from occasional outages or want peace of mind knowing you’re always prepared, MALL Energy Home is here to help. Schedule your consultation today and discover why so many East Texans trust us to power their homes.

With MALL Energy Home, you’re not just another customer—you’re our neighbor. Let’s keep your home running smoothly, no matter what comes your way.

How to Protect Your Home from Power Outages in Northeast Texas

Fri, 24 Jan 2025 17:52:22 GMT

Northeast Texas is no stranger to power outages. From severe weather events to strain on the power grid, residents in this region have faced numerous challenges in maintaining reliable electricity. Here, we’ll explore some recent incidents and explain why a standby generator from MALL Energy Home is the ultimate solution to keep your home powered and your family safe.

Northeast Texas Power Outage Highlights

The Impact of Power Outages

For families in Northeast Texas, power outages are more than an inconvenience—they can be life-disrupting. Without electricity, homes lose access to essential services like heating, cooling, and refrigeration. Medical equipment may fail, and communication becomes difficult. Storm-related outages, in particular, can leave residents vulnerable for days, especially during extreme temperatures.

Why Choose a Standby Generator?

A standby generator is the most reliable solution to ensure your home remains powered during outages. Unlike portable generators, standby systems are permanently installed and automatically activate within seconds of a power loss. They’re capable of powering your entire home, including HVAC systems, appliances, and medical equipment, giving you peace of mind in any situation.

MALL Energy Home: Your Standby Generator Experts

For over 10 years, MALL Energy Home has been serving East Texas with top-quality standby generators from trusted brands like Kohler and Briggs & Stratton . Our team provides expert installation, comprehensive maintenance packages, and prompt repair services to ensure your system performs flawlessly when you need it most.

With our standby generators, you can:

Keep your family safe and comfortable during extreme weather.
Protect perishable food in refrigerators and freezers.
Maintain power for critical medical devices.
Stay connected with reliable electricity for communication and entertainment.

Don’t Wait for the Next Outage

Power outages in Northeast Texas are a recurring challenge, but they don’t have to disrupt your life. Contact MALL Energy Home today to learn more about our standby generator solutions. With over a decade of experience and a commitment to exceptional service, we’ll help you protect your home and family from the unpredictability of power outages.

Call us today or visit our website to schedule your free consultation!

Powering East Texas: Kelly Cook’s Journey as MALL Energy Home’s Trusted Sales Representative

Mon, 13 Jan 2025 17:04:34 GMT

Meet Kelly Cook: The Heart of MALL Energy Home’s Sales Team

At MALL Energy Home , our people are the backbone of our success. One such standout is Kelly Cook , a home standby generator sales representative who has become a trusted figure in the East Texas community. With a 30-year career in public education and coaching before joining MALL Energy Home, Kelly brings a unique blend of leadership, relationship-building skills, and a heartfelt dedication to helping homeowners find reliable power solutions.

We sat down with Kelly to learn more about his journey, his approach to serving customers, and what makes his role at MALL Energy Home so rewarding.

Q&A with Kelly Cook: MALL Energy Home Standby Generator Salesman

Q: I understand you were a coach before joining MALL Energy Home. Can you share a bit about your background and how your coaching experience has influenced your approach to sales and customer service?

Kelly: I taught and coached in public education for 30 years, with stops at West Rusk, Tatum, Overton, Gladewater, and finally Big Sandy, where I spent 20 of those years. I was a Defensive Coordinator in football for 22 years and a Head Track Coach for multiple years. That experience taught me the importance of teamwork, building relationships, and giving your best effort—qualities that have helped me tremendously in this new endeavor.

Q: What initially drew you to selling generators, and how did your journey with MALL Energy Home begin?

Kelly: Funny enough, as I was finishing my last year of teaching and coaching, I started working on my real estate license. At the same time, I sent my resume to every generator company around because I was genuinely interested in generators and saw firsthand how they benefit people. Mr. Archer at MALL Energy Home was the only one to call me back. He took a chance on me, saying he needed someone to talk to people and treat them right. I told him, "I can do that!"

Q: What aspects of working in the home standby generator industry do you find most exciting or fulfilling?

Kelly: I love creating a plan based on customer needs, seeing it through from start to finish, and then witnessing the joy on their faces during the startup. That moment when the generator powers on during a simulated outage is priceless—it’s pure peace of mind for the homeowner.

Q: East Texas has a unique sense of community and character. How has living and working here shaped your approach to helping customers?

Kelly: East Texans are good-hearted folks who appreciate a fair deal and straightforward communication. They want honesty, and that’s exactly what I offer—less sales speak, more “tell it like it is.” It’s all about building relationships and trust. A handshake still means something here, and I appreciate that.

Q: What do you find most rewarding about your role? Are there any memorable customer experiences that stand out?

Kelly: The most rewarding part of my job is meeting new people and helping them. On three separate occasions, customers told me they chose MALL Energy Home because of me personally. They trusted what I said and believed in our company’s commitment to serving their best interests. Those moments mean everything to me.

Q: How do you guide homeowners in selecting the right generator for their unique needs?

Kelly: I start by gauging their interest and understanding exactly what they want to power during an outage. Then, as Mr. Archer says, "It’s just math." We calculate what they’ll need and narrow it down to a couple of options. Location and fuel source are also major factors we consider.

Q: In your opinion, what makes MALL Energy Home stand out as a trusted provider in this industry?

Kelly: MALL Energy Home has been powering homes for over a decade with unmatched reliability and expertise. Being locally owned, we understand the community’s needs, and people appreciate that. Our commitment to service and standing behind the products we sell sets us apart. Mr. Archer has built a great team, and I’m proud to be part of it.

Q: If you could give one piece of advice to East Texas homeowners thinking about installing a home standby generator, what would it be?

Kelly: My advice is to focus on service and maintenance . Anybody can sell generators, but MALL Energy Home is dedicated to customer service and truly understands our customers’ needs.

Q: Is there anything else you’d like to share?

Kelly: This is my first time working outside of public education, and honestly, it’s not much different. It still comes down to having a great attitude, treating others right, and putting in the effort. Building relationships and earning trust is the key—whether it’s with students or homeowners.

Kelly Cook: A Trusted Advisor for Your Power Needs

Kelly Cook’s dedication to building relationships and treating customers with honesty and respect makes him an invaluable part of the MALL Energy Home team. His coaching background, coupled with his passion for helping homeowners, ensures every customer feels supported and confident in their decision to invest in a standby generator.

If you’re in East Texas and considering a home standby generator, why not reach out to Kelly? His expertise and genuine care make all the difference.

Contact Kelly Cook and the team at MALL Energy Home today to get started on your journey to peace of mind with reliable standby power.

Real Stories from East Texas Homes Powered Through Outages: Francine

Fri, 03 Jan 2025 22:01:57 GMT

Taking a Look at East Texas Homeowner and MALL Energy Home Client Francine

We’re thrilled to bring you the seventh installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re sharing Francine’s story and how her 26kw Briggs & Stratton standby generator from MALL Energy Home became a vital asset during a challenging six-day power outage in the sweltering East Texas heat.

How Francine’s Generator Made a Difference During a Long Outage

In June 2023, Francine faced a six-day power outage—a true test of resilience for anyone in East Texas. Fortunately, her generator from MALL Energy Home kept her home fully powered.

“I could sleep and help my neighbors with the heat,”

Francine shared, highlighting how the generator provided more than just comfort—it allowed her to extend a helping hand to those around her.

Life as Usual Despite the Outage

While the extended outage could have disrupted daily life for many, Francine experienced no such inconveniences. “Daily life was as usual… so nice,” she said. Thanks to the seamless operation of her Briggs & Stratton generator, the outage became a minor blip instead of a major disruption.

Exceptional Service and Expert Execution

Francine’s experience with MALL Energy Home wasn’t just about the generator—it was about the people behind it. She praised the team for their flawless execution, noting how many hands worked together to ensure everything was done right. From securing a bigger gas meter to coordinating with electricians and plumbers, the project was handled with impressive precision.

“Impressive,” Francine said. “I can always reach Kendall.”

Why Francine Recommends MALL Energy Home

Francine is unwavering in her recommendation of MALL Energy Home. For her, the generator represents more than just a backup power source—it’s peace of mind.

“Without hesitation,” she said. “This generator is a real peace of mind.”

Francine’s story is a testament to the reliability and expert service you can expect from MALL Energy Home. Ready to ensure your home stays powered, no matter the circumstances?

Click the button below to set up a free consultation today!

Francine’s story is a testament to the reliability and expert service you can expect from MALL Energy Home. Ready to ensure your home stays powered, no matter the circumstances?

Click the button below to set up a free consultation today!

Integrating a Standby Generator into Your Home Energy System

Mon, 16 Dec 2024 20:21:03 GMT

Seamless Power, Even in the Dark: Your Guide to Generator Integration

When the lights go out during a power outage, your home doesn't have to come to a standstill. Standby generators provide a reliable backup power source, ensuring that your essential systems and appliances continue to operate seamlessly. But how do you integrate a generator into your existing home energy setup without disrupting your current systems?

At MALL Energy Home , we’ve been helping homeowners across North East Texas and beyond achieve energy independence and security for over 10 years. In this post, we’ll explain the process of integrating a standby generator into your home energy system, explore potential smart home adjustments, and show how we can guide you through every step of the way.

Step 1: Assess Your Home's Energy Needs

The integration process begins with understanding your energy requirements. To ensure your generator can handle your home's critical loads, you'll need to:

Identify priority systems: HVAC, refrigerators, lighting, medical equipment, and security systems often top the list.
Calculate total energy demand: This ensures your generator has enough capacity to support your home without overloading.

Our team at MALL Energy Home performs an in-depth energy audit to match you with the right generator size and features for your needs.

Step 2: Select the Right Standby Generator

Choosing a generator tailored to your home's energy profile is crucial. Standby generators, like those from Kohler and Briggs & Stratton, are designed to power specific circuits or your entire home. Key considerations include:

Fuel type: Standby generators typically run on natural gas or propane for consistent performance.
Automatic transfer switches: These devices detect outages and automatically switch your power source to the generator.
Noise levels and placement: Local regulations and your preferences will determine the best location for installation.

MALL Energy Home partners with Briggs & Stratton and Kohler to offer reliable, high-performance generators backed by robust warranties.

Step 3: Integrate with Your Electrical Panel

Professional installation ensures your generator is safely and correctly integrated into your home's electrical system. This involves:

Wiring the generator to the electrical panel: The transfer switch bridges the generator and your home’s circuits.
Customizing power distribution: You can choose between backing up essential circuits or the entire house.

Our licensed electricians at MALL Energy Home will handle this step, ensuring compliance with all safety codes and local regulations.

Step 4: Incorporate Smart Home Adjustments

Modern standby generators can be integrated with smart home technology for added convenience. Some features include:

Remote monitoring: Apps allow you to monitor your generator’s performance and fuel levels from your smartphone.
Load management systems: These prioritize power to specific appliances, maximizing your generator’s efficiency.
Seamless smart home integration: Sync your generator with systems like smart thermostats or lighting controls for greater energy efficiency during outages.

Step 5: Test and Maintain Your Generator

Routine testing and maintenance are essential to ensure your generator performs when it’s needed most. This includes:

Regular inspections: Check fuel levels, oil, and battery health.
Professional servicing: Scheduled maintenance prolongs the life of your generator.

MALL Energy Home offers comprehensive maintenance packages , keeping your generator in peak condition year-round.

Why Choose MALL Energy Home for Your Generator Integration?

Integrating a standby generator into your home energy system can seem daunting, but with MALL Energy Home, the process is simple and stress-free. From initial consultation and generator selection to professional installation and ongoing maintenance, we handle everything from soup to nuts .

As a family-owned business with over 10 years of experience, we take pride in delivering personalized service tailored to your needs. Our expert team is here to guide you every step of the way, ensuring you have peace of mind during power outages.

Ready to power up your home? Contact MALL Energy Home today to schedule a consultation and take the first step toward uninterrupted energy security.

Real Stories from East Texas Homes Powered Through Outages: David

Tue, 10 Dec 2024 15:58:25 GMT

How David’s Generator Kept Life Comfortable During Outages

We’re excited to bring you the sixth installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re sharing David’s experience and how a 48 kW Kohler standby generator from MALL Energy Home became a life-changing solution for his family.

David, like many East Texans, has experienced his share of power outages. Fortunately, most outages at his home have lasted less than 48 hours. Thanks to his standby generator from MALL Energy Home , David and his family barely notice when the power goes out.

“We were barely aware of being ‘down.’ Very comforting,” David shared. The generator’s seamless operation ensures his home remains powered, eliminating the stress of disruptions to daily life.

A Critical Lifeline for David’s Family

For David, the generator is more than just a convenience—it’s peace of mind. His wife has compromised health issues, making reliable power a necessity. Before having the generator, power failures forced David to make difficult decisions, including transporting his wife to a hotel when she could barely move on her own.

Now, with the generator in place, David no longer faces those challenges. “The peace of mind I have now is worth every penny of the investment I made,” he said.

Exceptional Service Every Step of the Way

David’s experience with MALL Energy Home has been nothing short of excellent. During the installation process, an unexpected issue arose with the power line to his house. However, the professional electrical contractor recommended by MALL Energy Home stayed on-site until the power company resolved the issue.

“It’s a first-class operation from start to finish,” David said. “This is not something you want to seek a ‘bargain’ on! It has to be sized right and done right.”

Why David Recommends MALL Energy Home

David is confident in recommending MALL Energy Home to others, emphasizing the importance of working with a trusted and experienced team. From expert installation to ongoing support, MALL Energy Home has delivered exceptional service and reliability for his family.

Ready to protect your home from power outages? Click the button below to set up a free consultation today!

Real Stories from East Texas Homes Powered Through Outages: Jamye & Clint

Tue, 03 Dec 2024 16:46:32 GMT

Beating the Texas Heat: Stay Powered with MALL Energy Home

We’re back with the fifth installment of our Real Stories from East Texas Homes Powered Through Outages series! This time, we’re highlighting Jamye and her husband, Clint, who experienced the true value of a home standby generator during a particularly challenging week of hot weather and power outages.

How Jamye and Clint's Generator Provided Comfort During Severe Weather

The story begins with severe storms that swept through Jamye and Clint’s area, leaving their neighborhood without power for days. With temperatures climbing and the electricity out, their Briggs & Stratton standby generator from MALL Energy Home kicked in immediately, keeping their home cool and their family comfortable.

“Our generator ran nonstop for days,” Jamye shared. “It provided cooling comfort and peace of mind during such a stressful time.”

But it wasn’t just the generator that impressed Jamye and Clint—it was the exceptional customer service from Kendall Archer , the owner of MALL Energy Home. Throughout the outage, Kendall responded to Jamye’s texts promptly, providing guidance on safely checking the oil to ensure the generator’s continued performance.

Kendall Archer, President of MALL Energy Home , delivering exceptional service and expertise to East Texas homeowners.

Post-Outage Care That Goes Above and Beyond

After power was restored, MALL Energy Home continued to demonstrate their commitment to customer satisfaction. A service technician visited Jamye and Clint’s home to inspect the unit, ensuring it was in top condition and ready for the next emergency.

This attention to detail and dedication to customer care left a lasting impression on the couple.

“We highly recommend Kendall and MALL Energy Home for anyone who is buying a generator!” Jamye said.

Why Choose MALL Energy Home?

From personalized customer service to expert installation and maintenance, Jamye and Clint’s experience highlights why so many East Texas homeowners trust MALL Energy Home to keep their homes powered and their families safe during outages.

Ready to protect your home from power outages? Click the button below to set up a free consultation today!

The Role of Transfer Switches in Standby Generators: Why They Matter

Tue, 26 Nov 2024 17:38:03 GMT

Understanding Transfer Switches

When the power goes out, the last thing you want is a delay or a complicated process to get your backup power system up and running. That’s where the transfer switch comes in. As an essential component of standby generator systems, transfer switches ensure a smooth and seamless transition between your home’s power grid and the backup generator, providing you with the electricity you need without hassle.

In this blog post, we’ll dive into the technical side of transfer switches, explaining their importance in generator systems and how they work to keep your home powered during an outage.

What Is a Transfer Switch?

A transfer switch is an electrical device that switches your home’s power source from the utility grid to your standby generator when an outage occurs, and vice versa once the grid power is restored. It acts as a middleman between the generator and your home’s electrical system, automatically or manually ensuring that power is safely and efficiently transferred.

When installed correctly, transfer switches prevent dangerous backfeeding (when electricity flows from the generator into the power lines) and ensure that your generator powers the correct circuits without overloading the system.

There are two main types of transfer switches:

Automatic Transfer Switch (ATS) : This type of switch detects a power outage automatically and transfers the load to the generator within seconds. Once utility power is restored, the ATS will switch back to the grid without you having to do anything.

Manual Transfer Switch (MTS) : With a manual transfer switch, you must flip a switch to transfer power from the grid to your generator. While this requires your intervention, it can be a more affordable option and works well for homeowners who are present during outages.

Why Transfer Switches Matter

How Transfer Switches Work: A Breakdown of the Process

When an electrical outage occurs, a transfer switch ensures a smooth transition between the utility power and generator power. Here’s a simplified breakdown of how the process works:

With a Manual Transfer Switch (MTS) , the process is similar, but the homeowner must manually flip the switch to disconnect the grid power and connect the generator.

We’ve explained how transfer switches operate in the video below—be sure to give it a watch!

Conclusion: The Essential Role of Transfer Switches

Transfer switches are an essential component of any standby generator system. They provide safety by preventing backfeeding, ensure a smooth transition of power, protect your generator from overload, and offer peace of mind. Whether you opt for an automatic or manual transfer switch, this simple but vital piece of equipment helps ensure that your home is powered quickly and safely when you need it most.

At MALL Energy Home , we understand the importance of transfer switches and provide expert installation and support for both Kohler and Briggs & Stratton generators. Our team will ensure your transfer switch is properly sized, installed, and ready to provide seamless power in the event of an outage.

If you’re considering a standby generator for your East Texas home, don’t forget to prioritize the transfer switch as part of your system. Contact us today to learn more about transfer switches and how we can help keep your home powered safely and efficiently during any power outage.

Why Regular Generator Maintenance Saves You Money in the Long Run

Tue, 26 Nov 2024 16:59:10 GMT

Save Money and Avoid Repairs: The Hidden Financial Benefits of Regular Standby Generator Maintenance

A standby generator is an essential investment that ensures your home stays powered during emergencies, but like any other valuable piece of equipment, it requires proper care to function reliably. In our previous blog post, "How to Maintain Your Standby Generator: Tips and Best Practices for Longevity and Reliability," we broke down a detailed maintenance schedule that helps keep your generator in peak condition throughout the year. While that post focused on the essential steps for maintaining your generator at various intervals, this blog post will take a different angle—exploring how regular maintenance and early issue detection can save you money in the long run.

Many homeowners underestimate the financial benefits of staying on top of generator maintenance. By proactively caring for your generator, you can prevent expensive repairs, extend its lifespan, and improve its efficiency, all of which can save you money over time. Let’s dive into how taking care of your generator today can lead to significant cost savings tomorrow.

Prevent Costly Repairs Through Early Detection

One of the most important reasons for regular generator maintenance is to identify potential issues before they become major problems. Small issues, such as a clogged air filter or a loose fuel connection, may seem insignificant at first but can lead to much larger, more costly repairs if left unchecked. Regular maintenance allows technicians to catch these issues early on, before they have a chance to cause damage to critical components like the engine or electrical system.

For example, during a routine inspection, a technician might notice the beginning signs of fuel line corrosion or a minor oil leak. While these problems are relatively inexpensive to fix early, ignoring them could lead to a costly engine failure or a complete system breakdown, resulting in repair bills that could easily exceed the cost of regular maintenance.

Extend the Lifespan of Your Generator

Generators are built to last, but their longevity depends heavily on how well they are maintained. By sticking to a consistent maintenance schedule, you can extend the life of your generator by several years. Regular oil changes, battery checks, and component inspections help ensure the engine and internal systems are working as they should, preventing the wear and tear that naturally occurs over time.

When components are well-maintained, your generator runs more efficiently, reducing the likelihood of failure and the need for premature replacements.

Replacing parts like spark plugs, air filters, or fuel lines during maintenance intervals is far less expensive than replacing the entire generator due to a lack of upkeep.

Improve Efficiency and Save on Fuel Costs

A well-maintained generator operates more efficiently, consuming less fuel while providing the same level of power. Regular maintenance, such as cleaning the air filters and changing the oil, ensures the generator runs smoothly and doesn’t waste energy. An inefficient generator will burn more fuel to do the same amount of work, leading to higher operating costs, especially during longer power outages.

For instance, keeping the air filters clean ensures that the generator’s engine receives optimal airflow, which helps it run efficiently and use less fuel. A generator that runs smoothly will also provide more consistent power, reducing the strain on other appliances in your home and ultimately saving you on energy bills over time.

Avoid Emergency Repairs and Service Calls

Generators that are not properly maintained are more likely to break down when you need them most. If your generator fails during a power outage, it could leave you without backup power for an extended period. Emergency repairs or service calls outside of regular business hours can be extremely expensive, often costing much more than scheduled maintenance.

By sticking to a planned maintenance plan, you reduce the likelihood of emergency repairs. Since most issues are caught during regular maintenance, you’re less likely to experience unexpected failures that disrupt your life—and your wallet.

Additionally, routine maintenance helps ensure that the generator is always ready to perform when needed, without surprise costs at the worst possible time.

Increase Your Home’s Resale Value

If you ever decide to sell your home, a well-maintained standby generator can add significant value to your property. Potential buyers are likely to be impressed by the condition of your generator, especially if you can show a history of regular maintenance and service records. A generator in great working condition adds a sense of security and convenience, making your home more attractive on the market.

Moreover, a home with a generator that has been properly maintained and is still under warranty is often seen as a better investment than one with an older, poorly-maintained generator. This could result in a higher resale value for your property and potentially help you sell it faster.

The Bottom Line: Regular Maintenance Saves Money

In summary, keeping your generator well-maintained is a smart financial decision. By regularly checking and servicing your generator, you can catch small issues before they become major problems, extend its lifespan, improve efficiency, reduce fuel costs, avoid emergency repair bills, and even increase the resale value of your home. It’s a small investment in time and money that can save you significantly in the long run.

At MALL Energy Home , we offer professional generator maintenance plans tailored to your specific needs. Our experienced technicians will ensure that your Kohler or Briggs & Stratton generator runs smoothly year-round, so you don’t have to worry about unexpected breakdowns or costly repairs.

Don’t wait until your generator fails—contact us today to set up a maintenance plan and start saving money by keeping your generator in top shape.

How to Maintain Your Standby Generator: Tips and Best Practices for Longevity and Reliability

Tue, 26 Nov 2024 15:25:17 GMT

Ensuring Reliable Power: A Generator Maintenance Plan

A standby generator is a valuable asset, providing backup power during unexpected outages. To keep your generator in peak working condition and ready when needed, regular maintenance is essential.

Below, we’ll guide you through a maintenance plan based on monthly, quarterly, and annual intervals, helping ensure your generator’s reliability and longevity.

Monthly Maintenance

Every month, it’s wise to complete a few quick checks that can help prevent larger issues:

These monthly checks are simple yet crucial for the generator’s performance and longevity.

Quarterly Maintenance (Every 3 Months)

At least once a quarter, it is a great idea to let your power system transfer the building load and run for thirty minutes under load. This lets you know that the transfer switch is functioning and lets the engine warm up and run “through its paces”.

Annual Maintenance

An annual service is a comprehensive checkup that includes full replacements of some critical components:

This comprehensive annual service keeps the generator reliable for years to come, maximizing its efficiency and lifespan.

Let MALL Energy Home Take Care of Your Generator

Regular maintenance is essential but can be time-consuming and easy to forget. MALL Energy Home offers convenient, professional maintenance plans to take the hassle out of keeping your generator in peak condition. Our team of trained technicians provides timely, expert care for all makes of generators, covering everything from monthly inspections to annual tune-ups and load testing.

With a maintenance plan from MALL ENERGY HOME, you’ll enjoy peace of mind knowing your standby generator is always ready to perform. Contact us today to learn more about our tailored generator maintenance solutions and ensure your home remains powered and protected.

Real Stories from East Texas Homes Powered Through Outages: Mark

Mon, 28 Oct 2024 17:23:48 GMT

How Mark’s Whole-House Generator Brings Peace of Mind During East Texas Outages

We’re back with the fourth installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re spotlighting Mark, a resident of Kilgore, Texas, who decided to invest in a whole-house generator for the peace of mind that comes from never having to worry about power outages again.

After researching his options, Mark chose a Briggs & Stratton PowerProtect 26 kW Home Standby Generator from MALL Energy Home, who also handled the entire installation.

Working directly with the owner, Kendall Archer, Mark was impressed by how thorough the process was from start to finish. “Kendall was very informative,” Mark shared. “He came out, looked at what power I need, and set me up with the appropriate generator—the kilowatts for this household to run 100% of all the appliances, the air conditioner, the heater.”

For Mark, who holds high standards for anyone working on his property, the installation process was a relief.

“The setup was flawless. The people that came out to install it were all on time and did a great job. The different tradesmen did a really good job,” he said, adding, “I’m very picky about who works on my things at my house.”

Mark was especially impressed by MALL Energy Home’s commitment to customer satisfaction.

“It seems to me that MALL Energy Home goes above and beyond what they need to do to make sure that their clients are pleased with the product,” he noted.

Since installation, his generator has run perfectly, even during bi-annual startup tests, where it operates for 45 minutes to ensure everything is functioning smoothly.

“The peace of mind I get from having this generator… it’s hard to explain the value you get from their service and their attention to detail when your installation is finished, and it actually turns on when the power goes off—it’s a beautiful thing,” Mark concluded.

Check out the video below to hear Mark’s experience firsthand and see how a generator from MALL Energy Home can make a difference for your family.

Ready to protect your home from power outages? Click the button below to set up a free consultation today!

Real Stories from East Texas Homes Powered Through Outages: John

Tue, 22 Oct 2024 15:04:46 GMT

How One Longview Family Stays Powered Through Storms: John’s Journey with MALL Energy Home

We’re back with the third installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re excited to share the story of John, a retired homeowner who moved to Longview, TX, to be closer to his family. Like many in the area, John quickly discovered the frustrations of frequent power outages, but thanks to MALL Energy Home, he found a reliable solution that kept his home running smoothly—no matter the weather.

Here’s how John’s decision to install a 26 kW Kohler Generator made all the difference for his family. And don’t forget to check out the stories we captured from Judy and the Manning family as well!

Why John Chose MALL Energy Home for a Reliable Generator in Longview, TX

After retiring, John and his family moved to East Texas to be closer to their children and grandchildren. However, it didn’t take long for them to notice a recurring issue in Longview—the power would frequently go out. With the constant threat of outages, John knew he needed a reliable solution, which led him to research local generator companies.

After considering his options, John decided to go with MALL Energy Home . He purchased a 26 kW Kohler Generator to power his entire house, and he couldn’t be happier with his decision.

“The installation went perfectly,” John shared. From the very beginning, he worked closely with Kendall Archer, the owner of MALL Energy Home. Kendall personally visited John’s home, conducting a thorough evaluation. He took note of every appliance, the air conditioning and heating systems, and all other power needs. John was impressed by how professional and detailed Kendall was throughout the process.

“He walked me through all the options and came up with a proposal that fit our needs perfectly,” John said. The entire installation was seamless. John appreciated that it was a true turnkey experience—MALL Energy Home took care of everything, from permitting to installation. They even provided a clear walkthrough of how the system worked. “It was just very easy.”

John describes having a generator as a complete game changer. Earlier this year, when a storm knocked out power for three days, his home remained fully powered. “Everything kept running—the air conditioner, the appliances, everything.”

And as fate would have it, the morning the MALL Energy Home team arrived to capture John’s video testimonial, another storm hit. As soon as the power went out, the generator kicked in, ensuring their lives never skipped a beat.

Check out John’s video testimonial below and see how a whole-house generator from MALL Energy Home can make a difference for you.

Ready to protect your home from power outages? Click the button below to set up a free consultation today!

Real Stories from East Texas Homes Powered Through Outages: Judy

Tue, 15 Oct 2024 19:01:54 GMT

Judy’s Story: Reliable Power When It Mattered Most

In June 2023, Judy faced an unexpected five-day power outage after a severe storm struck her neighborhood. As someone recovering from major shoulder surgery, Judy was especially vulnerable. She was unable to drive and worried about how she’d manage without power. Fortunately, Judy had a backup plan—a generator from MALL Energy Home. However, her generator unexpectedly shut down after only six hours, leaving her uncertain about how to get through the coming days.

Judy reached out to MALL Energy Home’s service department and was met with an impressive response. Within two hours, a MALL Energy Home technician was at her door. Diagnosing a faulty circuit board, the technician swiftly repaired the generator and conducted a thorough inspection. The quick response and skilled work were invaluable to Judy, ensuring her generator was back online and operating efficiently.

Independence Restored During a Challenging Time

For Judy, the repaired generator wasn’t just about keeping her lights on—it was her lifeline to independence. If it had remained inoperable, she would have relied on family members to drive from Dallas to assist her. With the generator working as intended, she was able to stay in her own home without needing to disrupt her family’s lives.

Outstanding Service with a Personal Touch

Judy had nothing but praise for MALL Energy Home’s team . “The purchasing process with Kendall Archer was straightforward, and he was both knowledgeable and friendly,” she said. The company’s turnkey service stood out to her as well. MALL Energy Home provided its own installation team, eliminating the need for Judy to juggle multiple contractors—something she noted was unique compared to other companies. And MALL Energy Home’s commitment didn’t stop at installation; they followed up with reliable annual maintenance , giving Judy peace of mind that her generator would be ready whenever needed.

A Recommendation with Confidence

Judy wholeheartedly recommends MALL Energy Home. “Their commitment to customer satisfaction is exceptional, and the timely response to any issues has been invaluable,” she shared. Whether it’s dependable installation, professional maintenance, or emergency repairs, Judy appreciates knowing she can count on MALL Energy Home to help her through the unexpected.

Our Heartfelt Thanks to Judy: A Testament to Trust and Reliability

We want to sincerely thank Judy for being a valued MALL Energy Home client and for taking the time to share her experience with us. We’re grateful for the opportunity to be part of her journey and to provide her with reliable power when she needs it most.

Are you ready for peace of mind during power outages? Contact MALL Energy Home to discuss how we can keep your home powered and secure, no matter the storm.

How to Prepare for Power Outages in East Texas: A Homeowner's Checklist

Mon, 16 Sep 2024 16:02:18 GMT

Stay Ahead of the Storm with These Essential Tips

Power outages are an all-too-common occurrence in East Texas, especially during severe weather events like thunderstorms and winter storms. While you can't always predict when an outage will happen, you can take steps to ensure that your home and family are prepared. At MALL Energy Home , we believe in proactive preparation, and this comprehensive checklist will help you stay safe and comfortable during any power outage.

1. Invest in a Reliable Standby Generator

One of the most effective ways to prepare for a power outage is by investing in a reliable standby generator . Unlike portable generators, standby generators automatically kick in when the power goes out, keeping your home’s essential systems—like heating, cooling, refrigeration, and medical devices—running smoothly. MALL Energy Home offers top-quality Kohler and Briggs & Stratton standby generators that provide dependable power when you need it most.

2. Regular Generator Maintenance

Owning a standby generator is only half the battle. Regular maintenance ensures that your generator will function properly when you need it most. Check the oil levels, inspect the fuel system, and test the generator periodically. If you're unsure how to maintain your generator, MALL Energy Home offers comprehensive maintenance services to keep your generator in peak condition year-round.

Checklist :

Test your generator monthly.
Change the oil and filter according to the manufacturer's schedule.
Inspect and clean the air filter.
Ensure there’s enough fuel supply.
Schedule an annual professional inspection.

3. Stock Up on Essential Supplies

Before a power outage strikes, make sure your home is stocked with essential supplies. These items will help you stay safe and comfortable, even during prolonged outages.

Checklist :

Non-perishable food : Canned goods, dry snacks, and ready-to-eat meals.
Water : At least one gallon per person per day.
Batteries : Keep a variety of battery sizes for flashlights, radios, and other devices.
Flashlights and Lanterns : Preferably LED for longer battery life.
First-Aid Kit : Include basic medical supplies and any necessary medications.
Manual Can Opener : In case your electric one isn’t working.
Warm Clothing and Blankets : Essential during winter outages.

4. Prepare Your Home

Making your home ready for a power outage can reduce the impact of the event. Taking some simple precautions can go a long way in keeping your family safe and minimizing potential damage.

Checklist :

Unplug Electronics : To protect against power surges when the electricity returns.
Fill Your Gas Tank : In case you need to travel or use a portable generator.
Charge Devices : Ensure all your phones, tablets, and battery packs are fully charged before an outage.
Backup Important Documents : Digitally store copies of essential documents in case of damage to physical copies.
Protect Pipes : During cold weather, allow faucets to drip to prevent freezing.

5. Safety Precautions During an Outage

During a power outage, safety is paramount. Here are some crucial safety precautions to follow to ensure the well-being of your family.

Checklist :

Avoid Using Open Flames : Use battery-powered lights instead of candles to prevent fire hazards.
Stay Indoors During Severe Weather : Avoid going outside unless absolutely necessary, as downed power lines and falling debris can be dangerous.
Conserve Battery Power : Use devices sparingly and only when needed to extend battery life.
Stay Informed : Use a battery-powered or hand-crank radio to listen for emergency updates.

Preparation is the key to weathering power outages in East Texas with minimal disruption. By following this checklist, you can ensure that your home and family are ready for whatever comes your way. At MALL Energy Home , we’re committed to helping East Texas homeowners prepare for power outages with high-quality standby generators and expert maintenance services. Don’t wait until the next storm—get prepared today!

Interested in learning more about how a standby generator can protect your home during power outages? Contact MALL Energy Home for a free consultation and take the first step in securing reliable backup power.

Top 5 Reasons East Texas Homeowners Are Choosing Standby Generators

Wed, 11 Sep 2024 15:15:19 GMT

Reliable Power When You Need It Most

As power outages become increasingly common due to unpredictable weather patterns, more East Texas homeowners are turning to standby generators to safeguard their homes and families. At MALL Energy Home, we’ve seen firsthand how a reliable standby generator can be a game-changer during emergencies. If you’re on the fence about investing in one, here are the top five reasons why East Texans are choosing standby generators.

1. Protection Against Extreme Weather

East Texas is no stranger to extreme weather, from severe thunderstorms to unexpected snowstorms like the one in 2021 . These weather events can knock out power for hours, days, or even weeks. A standby generator ensures that your home remains powered during these outages, keeping your essential appliances, HVAC systems, and even medical equipment running smoothly.

2. Peace of Mind During Emergencies

One of the biggest benefits of owning a standby generator is the peace of mind it brings. Whether you’re away from home or asleep when a power outage strikes, a standby generator automatically kicks in, ensuring your home is powered without any manual intervention. This is especially important for East Texas homeowners with young children, elderly family members, or those who rely on medical devices.

2. Peace of Mind During Emergencies

3. Increasing Home Value

Investing in a standby generator can also increase the value of your home. In a region like East Texas, where power outages are a frequent concern, potential homebuyers may see a standby generator as a major selling point. According to real estate experts, having a reliable backup power solution can boost your home’s value by 3% to 5% . This added value makes installing a generator a smart financial decision.

4. Protection from Financial Loss

Power outages can lead to significant financial losses, whether it’s from spoiled food, frozen pipes, or missed work due to a lack of electricity. For remote workers and business owners in East Texas, losing power can mean losing income. A standby generator protects you from these potential costs, ensuring that your home and livelihood are shielded from the impact of power outages.

4. Protection from Financial Loss

5. Dependability and Long-Term Savings

Unlike portable generators, standby generators are permanently installed and connected to your home’s electrical system. They are designed to provide consistent, reliable power whenever you need it. With proper maintenance, these generators can last for decades, providing long-term savings by reducing the costs associated with frequent power outages. At MALL Energy Home, we offer comprehensive maintenance services to keep your generator in peak condition.

Power You Can Trust

Standby generators offer East Texas homeowners more than just backup power—they provide security, peace of mind, and financial protection. If you’re considering investing in a generator, MALL Energy Home is here to help. Our team of experts will assess your home’s power needs and recommend the best solution for you. Don’t wait until the next outage—protect your home and family with a reliable standby generator today.

Ready to secure your home with a standby generator? Contact MALL Energy Home for a free consultation and learn how we can keep your East Texas home powered and safe.

Top 5 Myths About Standby Generators Debunked

Tue, 03 Sep 2024 17:01:39 GMT

Separating Fact from Fiction: Uncover the Truth About Standby Generators

When it comes to investing in a standby generator for your home, there's no shortage of myths and misconceptions that can create confusion. At MALL Energy Home , we believe that East Texas homeowners deserve accurate information to make informed decisions. In this post, we’ll debunk the top five myths about standby generators and provide the facts you need to know.

Myth 1: Standby Generators Are Too Expensive

Many homeowners assume that a standby generator is a luxury item that’s out of their budget. While it’s true that standby generators are an investment, the long-term benefits far outweigh the initial cost. Not only do they provide peace of mind during power outages, but they also protect your home from costly damages, such as frozen pipes in the winter or spoiled food during extended outages.

Fact : There are standby generator options for various budgets, and financing plans can make them more affordable than you might think. MALL Energy Home offers competitive pricing on top-of-the-line Kohler and Briggs & Stratton generators, and our team can help you find a solution that fits your needs and budget.

Myth 1: Standby Generators Are Too Expensive

Myth 2: Standby Generators Are Noisy

A common misconception is that standby generators are loud and disruptive, making them a nuisance in quiet neighborhoods. However, modern standby generators are designed with noise reduction technology, making them much quieter than you might expect.

Fact : Most standby generators operate at a noise level comparable to a central air conditioning unit, meaning you’ll hardly notice it running. At MALL Energy Home , we install generators that prioritize quiet operation without sacrificing power, ensuring that your home stays comfortable without disturbing the peace.

Myth 2: Standby Generators Are Noisy

Myth 3: Standby Generators Are Difficult to Maintain

Some homeowners worry that standby generators require too much maintenance and effort to keep them running smoothly. In reality, standby generators are designed for convenience, and maintaining them is easier than you might think.

Fact : Regular maintenance is straightforward and ensures your generator is ready to go when you need it. With MALL Energy Home's maintenance services , you can leave the heavy lifting to the professionals. Our team provides routine inspections, oil changes, and any necessary repairs to keep your generator in peak condition year-round.

Myth 3: Standby Generators Are Difficult to Maintain

Myth 4: You Don’t Need a Standby Generator if You Have a Portable One

Some homeowners believe that a portable generator is sufficient for power outages, so they don’t see the need for a standby generator. While portable generators can be useful for short-term needs, they don’t offer the same level of protection and convenience as a standby generator.

Fact : Standby generators automatically kick in during an outage, and can power your entire home without the need for manual setup. They also provide more consistent power output, making them ideal for running sensitive appliances and medical equipment. At MALL Energy Home, we recommend standby generators for comprehensive, hassle-free protection against power outages in East Texas.

Myth 4: You Don’t Need a Standby Generator if You Have a Portable One

Myth 5: Standby Generators Are Only Needed for Severe Weather

While severe weather is a common cause of power outages in East Texas, it’s not the only reason to consider a standby generator. Outages can occur due to utility failures, equipment malfunctions, or even accidents, leaving you without power when you least expect it.

Fact : Standby generators provide reliable backup power for any situation, ensuring that your home remains functional and safe no matter the cause of the outage. From keeping your HVAC system running during extreme temperatures to ensuring that your food stays fresh in the fridge, a standby generator is a smart investment for year-round protection.

Myth 5: Standby Generators Are Only Needed for Severe Weather

Don’t let these common myths keep you from making an informed decision about protecting your home. Standby generators are more affordable, quieter, and easier to maintain than ever before. At MALL Energy Home , we’re here to help East Texas homeowners find the perfect generator solution for their needs. Ready to debunk the myths and explore your options? Contact us today for a free consultation.

Real Stories from East Texas Homes Powered Through Outages: The Manning's

Wed, 19 Jun 2024 22:17:11 GMT

Remember the Historic Texas Snowstorm of 2021?

When a devastating snowstorm hit East Texas in 2021, many homeowners were left without power for days on end. Among them was the Manning family in Longview, who, thanks to their standby generator from MALL Energy Home, managed to weather the storm comfortably, as if nothing had happened at all. Here's their story.

Meet the Mannings: Longview Residents of 39 Years

Joe and Clair Manning live in a three-bedroom home in a nice neighborhood in Longview, where they have been blessed to be living with their three-year-old grandchild, who has brought a sense of magic that only a curious and energetic toddler can bring.

The Manning family has been part of the Longview community for 39 years. With a young child and older adults in the household, maintaining power during outages is crucial for their safety and comfort.

Choosing the Right Generator

The Mannings opted for a whole-house 26KW Briggs and Stratton unit from MALL Energy Home . They needed a reliable, American-made generator capable of powering their entire home without interruption, whether in summer or winter. The Briggs and Stratton model was chosen for its reputation and extensive service network across the country.

"We were looking for a reliable unit made in the USA, and Briggs and Stratton is an old and reputable US manufacturer. We needed a large unit that would allow us to live through an event, summer or winter, without any disruption in our home life, which is particularly important with a young child and older adults," Joe explained.

A Whole House Solution

Their generator powers everything in their home, from the air conditioning and heating systems to kitchen appliances and the washer and dryer. It seamlessly integrates into their daily life, providing uninterrupted power during outages.

"Honestly, we just operate as normal and sleep comfortably," Joe shared.

Experience with MALL Energy Home

The Mannings have been customers of MALL Energy Home for eight years. They were impressed by the company's reputation for precision and professionalism.

"The main reason we chose MALL was their reputation for getting things right. They offered a 'single source' solution which included service after the sale 24/7 ," Joe said.

MALL Energy Home's commitment to customer service was evident from the beginning.

"Our unit was very professionally installed by licensed contractors that MALL provided, and MALL’s service techs are knowledgeable and diligent. We use their maintenance service, and they come out twice a year to check everything out, which really gives us comfort and assurance that we will have power when we need it. We have had zero problems," Joe explained.

Surviving the 2021 Snowstorm

During the 2021 snowstorm, the Mannings were without utility power for eight days. However, their standby generator allowed them to maintain a complete sense of normalcy.

"We operated seamlessly throughout the entire outage and even had a call from Mall Energy staff to check on us," Joe recalled. The generator's performance was flawless, providing continuous power without any issues.

"We slept comfortably and were able to help some neighbors with keeping their refrigerated items in our fridge," Clair mentioned.

The standby generator not only ensured their comfort but also allowed them to support their community during the crisis.

The Mannings' Recommendation to East Texas Residents on the Fence

The Mannings couldn't be happier with their experience with MALL Energy Home.

"The people are friendly, knowledgeable, and very attentive. We are very thankful to have them looking out for us," they shared.

"We highly recommend MALL Energy Home to other homeowners considering a standby generator. The correct sizing and their 24/7 availability are crucial factors that set them apart," Joe and Clair both emphasized.

Joe noted further, "The fact that they really know how to properly size the generator set and their friendly attitude and 24/7 availability is very reassuring and comforting,"

Additional Insights

For those considering investing in a standby generator, we at MALL Energy Home echo the Mannings' advice: focus on getting the right equipment, properly sized, and choose a company that services what they sell.

The Manning family's experience underscores the importance of having a reliable standby generator and a trustworthy service provider. MALL Energy Home's expertise and dedication ensured that even in the worst of times, this Longview family remained comfortable and secure.

Thank you, Joe and Clair, for sharing your story. We are happy to have served you for over 8 years and look forward to continuing to provide you with reliable power solutions.

Ready To Get Started with MALL Energy Home ?

If you are interested in outfitting your home with reliable backup power, get in contact with one of our specialists by clicking the button below. We will have a quick consultation over the phone and schedule a site visit to properly assess your needs.

How Standby Generators Add Value to Your Home and Your Life

Tue, 18 Jun 2024 20:38:05 GMT

Enhance Your Home's Worth and Ensure Peace of Mind

Investing in a standby generator can do more than just keep your lights on during a power outage; it can also add significant value to your home and improve your overall quality of life. At MALL Energy Home, we’ve seen firsthand how a well-chosen generator can be a game-changer for East Texas residents.

Home Value Boost: What the Experts Say

According to a Consumer Reports study, a whole-house generator properly installed by licensed and certified electricians could raise your home's value by 3% to 5%. However, while it's almost universally true that home value increases, the exact amount can vary widely. Based on various data and reports, the added value can range from 50% to 150% of the generator’s cost.

Keep in mind that if your primary goal is to increase your home’s value, a $10,000 generator installation might not necessarily add $10,000 to your home's market value. Factors such as the generator's condition, age, and regional demand play crucial roles in determining the value added.

Beyond Valuation: Peace of Mind and Daily Benefits

While the financial benefits are appealing, the true value of a standby generator lies in the peace of mind it provides. Here are some reasons why a standby generator is a valuable addition to your home:

The MALL Energy Home Advantage

At MALL Energy Home, we are dedicated to providing reliable standby home generator solutions tailored to your needs. We have been serving the East Texas community for over a decade, specializing in the installation and maintenance of top-quality Kohler and Briggs & Stratton generators.

Take The Next Step

If you’re considering a standby generator, it’s important to get an accurate evaluation of your needs. Schedule a consultation with one of our experts by clicking the button below. We will take some information over the phone and arrange a site visit to assess your specific requirements.

With MALL Energy Home, you can trust that your home and family will be protected with a dependable power solution. It’s our mission to serve our community with the highest standards of service and expertise.

MALL Energy Home : Power You Can Trust.

The Ultimate Guide to Choosing the Right Standby Generator for Your East Texas Home

Tue, 18 Jun 2024 18:57:53 GMT

Find the Perfect Backup Power Solution with Expert Advice

Choosing the right standby generator for your East Texas home can seem like a daunting task, but with the right guidance and expert advice, it doesn't have to be. At MALL Energy Home , we are dedicated to helping you find the perfect backup power solution tailored to your unique needs.

Who We Are

MALL Energy Home is a family-owned and operated company dedicated to providing reliable standby home generator solutions. For over 10 years, we have specialized in delivering comprehensive backup power services to residents of East Texas. Our team brings together decades of collective experience, ensuring that every service we offer is backed by proven expertise and a deep understanding of our customers' needs.

What We Do

At MALL Energy Home, we specialize in selling and installing top-quality Kohler and Briggs & Stratton home standby generators exclusively for residential settings. After carefully assessing each homeowner's power needs to ensure they receive the most effective solution, we follow up with expert installation services. Additionally, we offer comprehensive maintenance packages designed to provide ongoing support and ensure the longevity and reliability of your generator.

Should any issues arise, our prompt repair services are always at your disposal to address and resolve them swiftly.

Why You Need a Standby Generator

In East Texas, power outages can occur due to severe weather conditions, and having a reliable standby generator can make all the difference in maintaining your comfort and safety. A standby generator ensures that your home remains powered during an outage, keeping your essential appliances and systems running smoothly. It provides peace of mind knowing that you are prepared for unexpected disruptions, protecting your home and family from the inconveniences and potential dangers of power loss.

How to Choose the Right Standby Generator

When selecting a standby generator for your home, it's important to consider your specific power needs. Here are some key factors to keep in mind:

Questions to Consider

To help you better understand your needs and prepare for a consultation with a professional, ask yourself the following questions:

Take the Next Step

This guide is designed to give you an idea of what your needs might be, but for an accurate evaluation, we recommend reaching out to our team. Click the button below to schedule a call with one of our experts. We will take some information over the phone and schedule a site visit to assess your needs accurately.

At MALL Energy Home, we are committed to providing you with the best standby generator solutions to keep your home powered and your family safe during any power outage. Contact us today to find the perfect generator for your East Texas home.