Real Stories from East Texas Homes Powered Through Outages: Jamye & Clint

MALL Energy Home • December 3, 2024

Beating the Texas Heat: Stay Powered with MALL Energy Home

We’re back with the fifth installment of our Real Stories from East Texas Homes Powered Through Outages series! This time, we’re highlighting Jamye and her husband, Clint, who experienced the true value of a home standby generator during a particularly challenging week of hot weather and power outages.

How Jamye and Clint's Generator Provided Comfort During Severe Weather

The story begins with severe storms that swept through Jamye and Clint’s area, leaving their neighborhood without power for days. With temperatures climbing and the electricity out, their Briggs & Stratton standby generator from MALL Energy Home kicked in immediately, keeping their home cool and their family comfortable.


“Our generator ran nonstop for days,” Jamye shared. “It provided cooling comfort and peace of mind during such a stressful time.”


But it wasn’t just the generator that impressed Jamye and Clint—it was the exceptional customer service from Kendall Archer, the owner of MALL Energy Home. Throughout the outage, Kendall responded to Jamye’s texts promptly, providing guidance on safely checking the oil to ensure the generator’s continued performance.

Kendall Archer, President of MALL Energy Home, delivering exceptional service and expertise to East Texas homeowners.

Post-Outage Care That Goes Above and Beyond

After power was restored, MALL Energy Home continued to demonstrate their commitment to customer satisfaction. A service technician visited Jamye and Clint’s home to inspect the unit, ensuring it was in top condition and ready for the next emergency.


This attention to detail and dedication to customer care left a lasting impression on the couple.



“We highly recommend Kendall and MALL Energy Home for anyone who is buying a generator!” Jamye said.

Why Choose MALL Energy Home?

From personalized customer service to expert installation and maintenance, Jamye and Clint’s experience highlights why so many East Texas homeowners trust MALL Energy Home to keep their homes powered and their families safe during outages.


Ready to protect your home from power outages? Click the button below to set up a free consultation today!

By MALL Energy Home April 29, 2025
Ensure your standby generator's reliability with regular oil changes. Learn how often to change your generator's oil and how MALL Energy Home in Longview, TX, makes maintenance easy for East Texas homeowners.​
By MALL Energy Home April 14, 2025
Power outages in Longview, TX are more frequent and last longer than the national average. Learn what causes them, how often they happen, and how to protect your home with a standby generator from MALL Energy Home.
By MALL Energy Home April 7, 2025
April is National Safe Digging Month , and while it may not be marked on everyone’s calendar, it’s a crucial reminder— before you dig, call 811 . Whether you're planting a tree, installing a fence, or even prepping your property for a standby generator, underground utility lines are closer than you think . At MALL Energy Home , we take safety seriously—every generator installation we perform is done by licensed professionals who follow all local codes and regulations , including utility marking and line locating. But even if you’re just a weekend DIYer, you need to know what’s below before breaking ground.
By MALL Energy Home March 31, 2025
What to Expect During a Standby Generator Installation: A Step-by-Step Guide
By MALL Energy Home March 17, 2025
Extreme Texas heat puts major stress on the power grid, leading to more outages in places like Longview and across East Texas. Learn how a standby generator from MALL Energy Home keeps your home cool and powered all summer long.
By MALL Energy Home March 6, 2025
Which Fuel Type Is Right For Your Home Standby Generator?
By MALL Energy Home February 25, 2025
A Closer Look at Standby and Portable Generators: Which One Fits Your Needs?
By MALL Energy Home February 12, 2025
Not to toot our own horn, but we have a lot of 5-star reviews on Google —actually, only 5-star reviews! At MALL Energy Home , we take pride in delivering top-notch service , and our customers' words speak for themselves. Here are some highlights from our satisfied customers, along with our thoughts on what makes our service stand out.
By MALL Energy Home February 10, 2025
When it comes to protecting your home from unexpected power outages, having a standby generator is a smart investment. At MALL Energy Home, we know that choosing the right generator might feel like a big task—especially if you’re not familiar with the process. That’s why we’ve created this guide to help you prepare for your consultation with us. Don’t worry if you don’t have all the answers—our expert team is here to guide you every step of the way. Every home is different, and we provide a complete analysis of your home’s electrical load before you make your purchasing decision.
By MALL Energy Home January 24, 2025
Northeast Texas is no stranger to power outages. From severe weather events to strain on the power grid, residents in this region have faced numerous challenges in maintaining reliable electricity. Here, we’ll explore some recent incidents and explain why a standby generator from MALL Energy Home is the ultimate solution to keep your home powered and your family safe.
More Posts