Real Stories from East Texas Homes Powered Through Outages: John

MALL Energy Home • October 22, 2024

How One Longview Family Stays Powered Through Storms: John’s Journey with MALL Energy Home

We’re back with the third installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re excited to share the story of John, a retired homeowner who moved to Longview, TX, to be closer to his family. Like many in the area, John quickly discovered the frustrations of frequent power outages, but thanks to MALL Energy Home, he found a reliable solution that kept his home running smoothly—no matter the weather.


Here’s how John’s decision to install a 26 kW Kohler Generator made all the difference for his family. And don’t forget to check out the stories we captured from Judy and the Manning family as well!

Why John Chose MALL Energy Home for a Reliable Generator in Longview, TX

After retiring, John and his family moved to East Texas to be closer to their children and grandchildren. However, it didn’t take long for them to notice a recurring issue in Longview—the power would frequently go out. With the constant threat of outages, John knew he needed a reliable solution, which led him to research local generator companies.


After considering his options, John decided to go with MALL Energy Home. He purchased a 26 kW Kohler Generator to power his entire house, and he couldn’t be happier with his decision.

“The installation went perfectly,” John shared. From the very beginning, he worked closely with Kendall Archer, the owner of MALL Energy Home. Kendall personally visited John’s home, conducting a thorough evaluation. He took note of every appliance, the air conditioning and heating systems, and all other power needs. John was impressed by how professional and detailed Kendall was throughout the process.


“He walked me through all the options and came up with a proposal that fit our needs perfectly,” John said. The entire installation was seamless. John appreciated that it was a true turnkey experience—MALL Energy Home took care of everything, from permitting to installation. They even provided a clear walkthrough of how the system worked. “It was just very easy.”

John describes having a generator as a complete game changer. Earlier this year, when a storm knocked out power for three days, his home remained fully powered. “Everything kept running—the air conditioner, the appliances, everything.”


And as fate would have it, the morning the MALL Energy Home team arrived to capture John’s video testimonial, another storm hit. As soon as the power went out, the generator kicked in, ensuring their lives never skipped a beat.

Check out John’s video testimonial below and see how a whole-house generator from MALL Energy Home can make a difference for you.

Ready to protect your home from power outages? Click the button below to set up a free consultation today!

Contact Us for a Free Consultation at Your Home
By MALL Energy Home June 11, 2025
Wondering what size generator your East Texas home needs? Learn how to choose the right standby generator based on your energy needs—and how MALL Energy Home in Longview, Tyler, Marshall & Shreveport ensures it's done right.
By MALL Energy Home May 27, 2025
Memorial Day Weekend is usually a time for gathering with loved ones, grilling out, and honoring those who served our country. But for many homeowners in East Texas , this year’s holiday took an unexpected turn.  Early Monday morning, a severe thunderstorm swept through the region, knocking out power in parts of Longview , Tyler , and surrounding areas. Some neighborhoods were left in the dark for over 24 hours —right in the middle of a holiday celebration.
Is your standby generator ready for the next East Texas storm? Discover the top 5 signs it needs mai
By MALL Energy Home May 14, 2025
Is your standby generator ready for the next East Texas storm? Discover the top 5 signs it needs maintenance—and how MALL Energy Home in Longview and Tyler keeps local generators running strong.
By MALL Energy Home May 5, 2025
When extreme weather rolls through East Texas—bringing heavy storms, high winds, or blazing heat—the last thing you want is to be without power. More homeowners across Longview , Tyler , and the surrounding East Texas region are turning to standby generators to protect their homes and families. But with so many options on the market, a common question comes up:  “What’s the best generator for East Texas weather?” The honest answer? There is no one-size-fits-all generator.
By MALL Energy Home April 29, 2025
Ensure your standby generator's reliability with regular oil changes. Learn how often to change your generator's oil and how MALL Energy Home in Longview, TX, makes maintenance easy for East Texas homeowners.​
By MALL Energy Home April 14, 2025
Power outages in Longview, TX are more frequent and last longer than the national average. Learn what causes them, how often they happen, and how to protect your home with a standby generator from MALL Energy Home.
By MALL Energy Home April 7, 2025
April is National Safe Digging Month , and while it may not be marked on everyone’s calendar, it’s a crucial reminder— before you dig, call 811 . Whether you're planting a tree, installing a fence, or even prepping your property for a standby generator, underground utility lines are closer than you think . At MALL Energy Home , we take safety seriously—every generator installation we perform is done by licensed professionals who follow all local codes and regulations , including utility marking and line locating. But even if you’re just a weekend DIYer, you need to know what’s below before breaking ground.
By MALL Energy Home March 31, 2025
What to Expect During a Standby Generator Installation: A Step-by-Step Guide
By MALL Energy Home March 17, 2025
Extreme Texas heat puts major stress on the power grid, leading to more outages in places like Longview and across East Texas. Learn how a standby generator from MALL Energy Home keeps your home cool and powered all summer long.
By MALL Energy Home March 6, 2025
Which Fuel Type Is Right For Your Home Standby Generator?
More Posts