Real Stories from East Texas Homes Powered Through Outages: John

MALL Energy Home • October 22, 2024

How One Longview Family Stays Powered Through Storms: John’s Journey with MALL Energy Home

We’re back with the third installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re excited to share the story of John, a retired homeowner who moved to Longview, TX, to be closer to his family. Like many in the area, John quickly discovered the frustrations of frequent power outages, but thanks to MALL Energy Home, he found a reliable solution that kept his home running smoothly—no matter the weather.


Here’s how John’s decision to install a 26 kW Kohler Generator made all the difference for his family. And don’t forget to check out the stories we captured from Judy and the Manning family as well!

Why John Chose MALL Energy Home for a Reliable Generator in Longview, TX

After retiring, John and his family moved to East Texas to be closer to their children and grandchildren. However, it didn’t take long for them to notice a recurring issue in Longview—the power would frequently go out. With the constant threat of outages, John knew he needed a reliable solution, which led him to research local generator companies.


After considering his options, John decided to go with MALL Energy Home. He purchased a 26 kW Kohler Generator to power his entire house, and he couldn’t be happier with his decision.

“The installation went perfectly,” John shared. From the very beginning, he worked closely with Kendall Archer, the owner of MALL Energy Home. Kendall personally visited John’s home, conducting a thorough evaluation. He took note of every appliance, the air conditioning and heating systems, and all other power needs. John was impressed by how professional and detailed Kendall was throughout the process.


“He walked me through all the options and came up with a proposal that fit our needs perfectly,” John said. The entire installation was seamless. John appreciated that it was a true turnkey experience—MALL Energy Home took care of everything, from permitting to installation. They even provided a clear walkthrough of how the system worked. “It was just very easy.”

John describes having a generator as a complete game changer. Earlier this year, when a storm knocked out power for three days, his home remained fully powered. “Everything kept running—the air conditioner, the appliances, everything.”


And as fate would have it, the morning the MALL Energy Home team arrived to capture John’s video testimonial, another storm hit. As soon as the power went out, the generator kicked in, ensuring their lives never skipped a beat.

Check out John’s video testimonial below and see how a whole-house generator from MALL Energy Home can make a difference for you.

Ready to protect your home from power outages? Click the button below to set up a free consultation today!

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