Real Stories from East Texas Homes Powered Through Outages: Francine

MALL Energy Home • January 3, 2025

Taking a Look at East Texas Homeowner and MALL Energy Home Client Francine

We’re thrilled to bring you the seventh installment of our Real Stories from East Texas Homes Powered Through Outages series! Today, we’re sharing Francine’s story and how her 26kw Briggs & Stratton standby generator from MALL Energy Home became a vital asset during a challenging six-day power outage in the sweltering East Texas heat.

How Francine’s Generator Made a Difference During a Long Outage

In June 2023, Francine faced a six-day power outage—a true test of resilience for anyone in East Texas. Fortunately, her generator from MALL Energy Home kept her home fully powered.


“I could sleep and help my neighbors with the heat,”


Francine shared, highlighting how the generator provided more than just comfort—it allowed her to extend a helping hand to those around her.

Life as Usual Despite the Outage

While the extended outage could have disrupted daily life for many, Francine experienced no such inconveniences. “Daily life was as usual… so nice,” she said. Thanks to the seamless operation of her Briggs & Stratton generator, the outage became a minor blip instead of a major disruption.

Exceptional Service and Expert Execution

Francine’s experience with MALL Energy Home wasn’t just about the generator—it was about the people behind it. She praised the team for their flawless execution, noting how many hands worked together to ensure everything was done right. From securing a bigger gas meter to coordinating with electricians and plumbers, the project was handled with impressive precision.


“Impressive,” Francine said. “I can always reach Kendall.”

Why Francine Recommends MALL Energy Home

Francine is unwavering in her recommendation of MALL Energy Home. For her, the generator represents more than just a backup power source—it’s peace of mind.


“Without hesitation,” she said. “This generator is a real peace of mind.”

Francine’s story is a testament to the reliability and expert service you can expect from MALL Energy Home. Ready to ensure your home stays powered, no matter the circumstances?


Click the button below to set up a free consultation today!

Call Today!

Francine’s story is a testament to the reliability and expert service you can expect from MALL Energy Home. Ready to ensure your home stays powered, no matter the circumstances?


Click the button below to set up a free consultation today!

Call Today!
By MALL Energy Home October 27, 2025
When most people think about hurricane season, they imagine August or September storms churning across the Gulf. But Hurricane Melissa —now a Category 5 storm in the Caribbean , is a powerful reminder that the season doesn’t end when the calendar flips to fall. Even late October can bring tropical moisture, heavy rain, and ripple effects felt far beyond the coast.  As East Texas residents watched the news this week, many were surprised by Melissa’s strength and timing. It serves as the perfect cue to review your home’s readiness for late-season weather and potential power disruptions.
By MALL Energy Home October 20, 2025
Heavy rain hit Longview, Texas on October 18, bringing needed relief and spotty outages. Learn how MALL Energy Home helps East Texans prepare for future storms.
By MALL Energy Home October 10, 2025
Protect your aging parents in East Texas. Learn how standby generators by MALL Energy Home keep medical devices running and homes comfortable during power outages.
By MALL Energy Home September 25, 2025
Stay productive during East Texas outages. Learn how standby generators keep your home office, Wi-Fi, and remote work powered year-round.
By MALL Energy Home September 18, 2025
East Texas faces two tornado seasons - spring and fall. Learn how a standby generator keeps your home safe, powered, and prepared year-round.
By MALL Energy Home September 9, 2025
When most homeowners think about power outages in Texas, summer heatwaves and winter storms usually come to mind. But autumn isn’t always the “safe” season many people assume it to be. From sudden weather swings to increased demand on the grid, fall can bring its own set of challenges - and that means preparing your home for outages is just as important now as it is during summer and winter.
By MALL Energy Home August 28, 2025
Learn why hurricane season puts East Texas homes at risk and how a standby generator from MALL Energy Home keeps your family safe and powered all season.
By MALL Energy Home August 19, 2025
East Texas faces outages year-round. Learn which seasons put your home most at risk and how a standby generator from MALL Energy Home keeps your family safe.
By MALL Energy Home August 8, 2025
Host your Labor Day party in East Texas without power worries. Discover how a standby generator keeps food fresh, guests cool, and the fun going.
By MALL Energy Home July 28, 2025
Don’t wait until fall to install a generator in East Texas. Learn why summer is the best time to protect your Longview or Tyler home with reliable standby power.